Valet Coordinator Bmw of Ridgefield - BMW of Ridgefield

Mark Lane

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Mark Lane

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Description

Position:
Service Valet Coordinator


Position Type:
Full time

Hours: 7:30 AM- 5:30 PM, Monday - Friday

Reporting Manager(s): Brittany DiFalco/Walter Modeen


Summary:

The Service Valet Coordinator plays a crucial role in ensuring the efficient operation of valet services for the dealership's service, sales, and parts departments.

This position requires meticulous attention to detail, exceptional organizational skills, and a commitment to meeting and exceeding BMW Standards.


Responsibilities:


  • Coordinate the timely pickup and delivery of clients' vehicles, managing a team of about 16 valet drivers.
  • Supervise valet drivers during their downtime, assigning additional tasks as necessary to support dealership operations.
  • Ensure all valet drivers understand and fulfill their responsibilities consistently.
  • Maintain accurate records of vehicle checkins and checkouts on a daily, weekly, and monthly basis for reporting purposes.
  • Exceed client expectations by delivering exceptional valet services.
  • Collaborate closely with the service and sales departments to prioritize client needs.
  • Ensure all shuttle vehicles meet safety standards and are in good working condition.
  • Coordinate with dispatch office for necessary vehicle maintenance, ensuring uninterrupted valet services.


This position offers full-time benefits, including health insurance, paid time off, and participation in the company's 401(k) retirement savings plan.

This role demands professionalism, excellent communication skills, and the ability to thrive in a fast-paced environment.

If you are dedicated to providing outstanding customer service and can effectively manage a team to deliver results, we encourage you to apply.


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