Valet Coordinator Bmw of Ridgefield - BMW of Ridgefield
Description
Position:
Service Valet Coordinator
Position Type:
Full time
Hours: 7:30 AM- 5:30 PM, Monday - Friday
Reporting Manager(s): Brittany DiFalco/Walter Modeen
Summary:
The Service Valet Coordinator plays a crucial role in ensuring the efficient operation of valet services for the dealership's service, sales, and parts departments.
This position requires meticulous attention to detail, exceptional organizational skills, and a commitment to meeting and exceeding BMW Standards.Responsibilities:
- Coordinate the timely pickup and delivery of clients' vehicles, managing a team of about 16 valet drivers.
- Supervise valet drivers during their downtime, assigning additional tasks as necessary to support dealership operations.
- Ensure all valet drivers understand and fulfill their responsibilities consistently.
- Maintain accurate records of vehicle checkins and checkouts on a daily, weekly, and monthly basis for reporting purposes.
- Exceed client expectations by delivering exceptional valet services.
- Collaborate closely with the service and sales departments to prioritize client needs.
- Ensure all shuttle vehicles meet safety standards and are in good working condition.
- Coordinate with dispatch office for necessary vehicle maintenance, ensuring uninterrupted valet services.
This position offers full-time benefits, including health insurance, paid time off, and participation in the company's 401(k) retirement savings plan.
If you are dedicated to providing outstanding customer service and can effectively manage a team to deliver results, we encourage you to apply.
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