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    Wine Tasting Sales Associate - Amherst, United States - LaBelle Winery

    LaBelle Winery
    LaBelle Winery Amherst, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Wine Tasting Associate

    Schedule:Wednesday-Sunday, weekends/holidays necessary

    Successful candidate will be personable, engaging, and highly energetic individual with a passion for customer service. Excellent representation of the LaBelle Winery brand is imperative for success. Team mentality is a must.

    Responsibilities include:

    • Engage guests with our welcoming, educational winery with a huge emphasis on customer service; each customer's experience must be exceptional, dazzling and and memorable.
    • Consistent delivery of outstanding customer service; LaBelle Winery believes it's the small details that makes experiences memorable.
    • Responsible for providing the first line of information to the customer by greeting, directing and answering questions regarding our wines, food, merchandise, history, and facility.
    • Responsible for greeting guests
    • Responsible for answering phones
    • Responsible for acquiring a strong comprehension of our wines; descriptions, pairings, etc.
    • Serve samples of wine to customers in both small and large settings.
    • Conducting tours of LaBelle Winery
    • Provide travel and hotel information to guests
    • Stocking and pricing merchandise
    • Handling routine purchasing transactions including operating cash registers
    • Responsible for expanding wine education.
    • Wine and vineyard club promotion and sales- build strong customer relations for returns, and to develop community recognization.
    • Retaining/memorizing the menu, and provide recommendations for food, wine or beverages.
    • Collaborating with the kitchen and the staff for a prompt and above satisfactory experience.
    • Maintain dining ambiance with an enthusiastic manner.
    • Protects establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies.
    • Strong sales- driven mentality is imperative. Tastings must be profitable.
    • Must be able to lift 45lbs regularly
    • Must have ability to tolerate physical activity including standing for long periods, bending, walking and other physical activity.
    • Other duties as assigned

    Qualifications:

    • Excellent customer service skills and the ability to exceed customer expectations
    • Ability to work efficiently in a fast paced environment
    • Strong work ethic with the willingness to take initiative
    • Able to handle money accurately and operate a point of sale system
    • Team work

    Experience:

    • High School Diploma
    • Bartending and/or server experience (2 + years)
    • Food service certificate (optional)

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