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    Community Programs Manager/Planner III - New Castle, United States - Goodwill of Delaware and Delaware County

    Goodwill of Delaware and Delaware County
    Goodwill of Delaware and Delaware County New Castle, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionPay Rate:
    $30-$35 per hour

    Job Description:
    Candidate reports to the Statewide Bridge Administrator.

    The Community Programs Manager oversees the Mobile Bridge team, Encampment teams, and Community Case Management staff in all three counties who are mostly comprised of Peer Support Specialists.

    The Community Program Manager ensures that teams work collaboratively and follow safety protocols as they provide community outreach with emphasis on the unhoused and individuals in encampments who suffer from substance use and/or cooccurring disorders.

    The Community Program Manager organizes and manages calendar of community events where Bridge/Mobile Bridge staff represent DSAMH and its programs by providing information to community partners.

    Community Program Manager's work involves developing solutions to problems, deciding on a course of action, and making recommendations to management.

    Incumbent oversees and ensures the efficiency of programs; instructs and provides guidance to staff to promote client-centered and appropriate services.

    Oversee and participate in monitoring Mobile Bridge, Encampment, and Case Management services. Supervise staff who arrange both internal and external events representing the Department/Division.

    Interview staff, observe work processes and gather data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.

    Plan, assign, and review the work of subordinate staff. Arrange training for staff members as determined needed and appropriate. Enforce service expectations of assigned staff through employee monitoring, appraisals, and coaching as needed. Maintains records of staff's daily/weekly reports and coalesces information into weekly summary as requested.

    Qualifications:
    -18 years of age or older. Have valid driver's license.
    • Have basic computer competence in Microsoft Office products; experience working with EMH/EHR preferred.
    • Have High School Diploma or GED; college degree preferred.
    • Certified Peer Supervisor with experience in Mental Health and Substance Use Disorders strongly desirable.
    • Has one or more years supervisory experience: knowledgeable of staff performance evaluation techniques and progressive discipline.
    • Willing to work in a field setting and be open to traveling statewide as needed.
    • Thorough understanding of case management policies and procedures and HIPAA requirements. and HIPAA laws.
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