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Hutchinson

    PC Engineer - Hutchinson, United States - Forest River Bus

    Forest River Bus
    Forest River Bus Hutchinson, United States

    4 weeks ago

    Default job background
    Description
    Corporate Technical Support Engineer
    We are Currently seeking an on-site Technical Support Engineer to join our Corp IT team with Forest River. In the position, as a Technical Support Engineer you will be responsible for designing computer systems software applications. Duties include creating various types of hardware and software like CNC machines; testing their connectivity and compliance to correct defects and overseeing computer networks.

    Job Description:
    • Collaborating with Engineers, System Administrators, Network Administrators, and other IT Team Members to coordinate standards, objectives, and deadlines.
    • Researching current and new technologies and CNC programming solutions
    • Excellent written and verbal skills working with end-users to ensure excellence in support.
    • Troubleshooting hardware/software anomalies, problems, inefficiencies, and data loss
    • Must be able to accurately document problems and resolutions in our Ticket Management system.
    • Provide quality assurance review of new and existing CNC software products.
    • Handling technical support queries on major and minor bug fixes and other issues
    • Integrating update and new features to existing software and hardware
    Qualifications
    • Associates degree in C.S. (or related advanced education) - Required
    • Must be able to work with end-users in and office environment
    • Experience with Windows Operating System (Windows 10/11) - Required
    • Experience with Active Directory (User Creation, GPO, Network Printing) - Required
    • Experience with CNC Machine Programming - Required
    • Additional MS Certifications are beneficial, but not required.
    • Dependable transportation (business related mileage paid)
    • Smartphone for Dept. Communication - (Required and paid)
    • Must be able to lift up to 50 lbs. with or without accommodation.
    Excellent communication skills, time management, and customer service are paramount to this position.

    Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.

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