Department Manager for Performance Provision under the Second Book of the Social Code - Shelburn, United States - Aurora Ventures
Description
We are looking for a full-time TEAM LEADER for the ARUSO Erding job center in ShelburnThe main responsibilities include:
- Managing and leading the performance team
- Overseeing and optimizing work processes, including quality assurance
- Coordinating cross-team processes within the job center
- Handling complex cases related to benefits
- Serving as a point of contact for customer inquiries and objections
- Recording accommodation costs in OK.FIS and reconciling with the Bavarian Center for Family and Social Affairs
- Processing review requests according to § 44 SGBX
- Handling cases involving (witness) protection
- Managing the team of employees responsible for benefits.
The ideal candidate should have the following qualifications:
- Civil servant (m/f/d) at the 3rd level of the administrative and financial career path, or administrative assistant (m/f/d), or employee (m/f/d) with equivalent qualifications.
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