Enrollment Technician - Owings Mills, United States - Progressive Technology Solutions
Description
Job Description:
PURPOSE:
ESSENTIAL FUNCTIONS:
25% Coordinate with the Account Installation team as it pertains to member identification card process to ensure cards are not released until all enrollment updates are completed and audited.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level:
High School Diploma or GED
Experience:
less than one year experience in membership enrollment, member services, billing, claims operations, and/or data analysis
Preferred Qualifications
Knowledge, Skills and Abilities (KSAs)
Must be able to work effectively in a team environment,
Must be able to adapt swiftly to multiple and rapidly changing priorities,
Must be able to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software,
Must be able to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate CareFirst system,
Must be able to use Microsoft Office, specifically Excel
The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
Job Description:
PURPOSE:
ESSENTIAL FUNCTIONS:
25% Coordinate with the Account Installation team as it pertains to member identification card process to ensure cards are not released until all enrollment updates are completed and audited.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level:
High School Diploma or GED
Experience:
less than one year experience in membership enrollment, member services, billing, claims operations, and/or data analysis
Preferred Qualifications
Knowledge, Skills and Abilities (KSAs)
Must be able to work effectively in a team environment,
Must be able to adapt swiftly to multiple and rapidly changing priorities,
Must be able to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software,
Must be able to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate CareFirst system,
Must be able to use Microsoft Office, specifically Excel
The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
Job Type:
Contract
Pay:
$ $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Ability to Relocate:
- Owings Mills, MD 21117: Relocate before starting work (required)
Work Location:
Hybrid remote in Owings Mills, MD 21117
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