Customer Service Rep - Carol Stream, United States - Omni Cable

Omni Cable Carol Stream, United States

5 hours ago

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Description

** Customer Service Rep (Sales Support), Chicago, IL**

Job Title Customer Service Rep (Sales Support), Chicago, IL Job ID Location Carol Stream, IL 60188 Other Location Description Were hiring an Customer Service Representative (Sales Support) for our Carol Stream, IL Office.

Omni Cable, LLC (OmniCable) is a premier redistributor of wire and cable, electrical products, and value-added services. OmniCable empowers our industry to be successful by providing an exceptional experience through operational excellence, accuracy and precision, and a partnership approach. With a multi-million dollar inventory and the acquisition of Houston Wire & Cable, we offer distributors products from the industrys leading manufacturers. Since our founding in 1977, we only sell to distributors.

Currently, we are looking for an outgoing and self-assured **Customer Service Rep (Sales support)** to support the growth and development of OmniCable. The successful candidate will provide best-in-class customer service and promote positive customer relationships.

**Customer Service Representative (Sales Support) Responsibilities:**

Support Account Managers by assisting with customer needs, issues and other related administrative duties

Establish and maintain positive work relationships with internal team and customers

Proactively engage under-penetrated account base, to promote OmniCable awareness and cultivate business

Support order completion with customers as needed

Receive and coordinate incoming call overflow

Enter and maintain customer information, questions and issues in OPUS and SFDC

Provides friendly and efficient Customer Service throughout.

**Customer Service Representative (Sales Support) Job Requirements:**

High School Diploma

Microsoft Office Proficiency

Exceptional organizational & time management skills

Strong communication & interpersonal skills

**Bonus:**

Bachelors Degree, or equivalent experience

proficiency (or another CRM system)

Experience with service industry or call center

Experience with industrial sales

Besides earning a competitive wage, OmniCable offers these other great benefits:

Competitive Medical & HSA / Dental / Vision / Prescription Plans

No-cost Group Term Life / Short & Long Term Disability / AD&D

401k Plan with annual discretionary employer contribution

Tuition Reimbursement & Scholarship Fund

On boarding, Mentor-ship, & Professional Development Programs

Various Committee Leadership Opportunities

Wellness Programs

OmniCares Charitable Giving & Volunteer Opportunities (supported by the OmniCable Foundation)

Passionate Support of Work / Life Balance

Required Skills

High School Diploma

Microsoft Office Proficiency

Exceptional organizational & time management skills

Strong communication & interpersonal skills

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