neha patel

Dedicated and detail-oriented Registered Nurse with over 15+ years of experience in patient care across clinical, research, and medical software settings. Seeking a rewarding role where I can leverage my extensive healthcare background to contribute to patient care and enhance the overall patient experience.

Experienced healthcare professional known for exceptional attention to detail, customer service excellence, and problem-solving skills. Proven track record of successful collaboration and project management. Committed to upholding ethical standards, GCPs, and SOPs. Adaptable and innovative, with a passion for delivering patient-centric care in a fast-paced environment.

AirStrip | San Antonio, TX 

Clinical Consultant | April 2020 - 

• Worked cross-functionally with medical product development (remote cardiac and OB monitoring solutions), marketing, regulatory compliance, and quality assurance initiatives for 15+ customers' product deployments in clinical settings 
• Provided clinical expertise for 20+ customers nationwide, collaborating with engineers, developers, sales, and clients
• Developed strong relationships with clinicians and stakeholders through data-driven, post-deployment collaboration, and achieving KPIs
• Managed virtual and in-person training for internal teams, new hires, and customers, mentoring team members on deliverables, quality assurance, and client-facing documentation formatting
• Collaborated closely with the product testing team and regulatory department to assess quality, safety, and reliability according to US and EU standards 
• Led virtual and on-site surveys and conducted workflow gap analysis for 15+ healthcare sites across the United States
• Acted as an Implementation consultant for software applications, demonstrating expertise across various platforms while maintaining a vendor-agnostic approach
• Developed comprehensive educational materials and utilized Learning Management Systems (LMS) to facilitate effective knowledge transfer and learning experiences for customers

Children’s National Health System - Sheikh Zayed Institute | Washington, D.C.

Research Nurse Coordinator | August 2017 - April 2020 

• Successfully managed and coordinated 10+ clinical research studies/trials (cardiac arrest, sepsis, trauma, ARDS) with investigational medication while ensuring adherence to protocols and accurate recording of safety events. 
• Assessed study implementation, methodology, practices, and procedures and entered accurate and timely data, documentation, and reporting in multiple databases 
• Ensured protocol compliance by leading visit reviews and implementing meticulous participant recruitment strategies
• Routinely communicated with primary investigators, monitors, study participants, and internal and external parties.
• Provided detailed patient educational materials to ensure adherence to dosage and administration guidelines per FDA, OHRP, and GCP 
• Offered expert consulting services and conducted comprehensive data analysis for the quality team, driving improvements in the standard of practice for sepsis patients throughout the entire continuum of care, from the Emergency Department to discharge
• Collaborated on IRB submissions for research studies, providing valuable assistance and ensuring compliance with regulatory requirements, and contributing to the ethical conduct of research

Children’s National Health System - Sheikh Zayed Institute | Washington, D.C.

Registered Nurse - Critical Care Float Pool | May 2014 - April 2019

• Provided comprehensive and compassionate care to multiply critically ill patients per day in the Peds ICU, Cardiac ICU, and Neonatal ICU.
• Conducted patient assessments, monitoring, and medication administration according to best practices and physician guidance
• Implemented patient care plans in collaboration with healthcare professionals, optimizing interdisciplinary teamwork
• Analyzed patient responses and outcomes in order to make appropriate treatment modifications
• Demonstrated problem-solving skills and attention to detail in a fast-paced environment, high-risk environment

Additional Experience

Children's National Health System - Sheikh Zayed Institute | Pediatric Critical Care Nurse – Intensive & Cardiac Care Unit

• Oversaw multiple initiatives related to process improvement, patient safety, quality assurance, and staff education by using an evidence-based approach to compliance and talent development 
• Actively engaged in hospital-sponsored Lean process courses, enhancing knowledge and expertise in healthcare optimization and operational efficiency
• Presented hospital-wide quality metrics and safety reports, participated in nursing oversight committees for Magnet certification, and precipitated over 20+ new nurses through strong organization skills
• Managed and led a dynamic team as the Charge Nurse in a high-acuity Level 1 Pediatric Trauma ICU with over 40 beds

Master of Health Administration, Capella University

Bachelor of Science in Nursing, Concordia University

RN License, Illinois and Washington D.C.