Lead Housing Navigator - Goleta, United States - Good Samaritan Shelter

Good Samaritan Shelter
Good Samaritan Shelter
Verified Company
Goleta, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Essential Duties and Responsibilities:


The Lead will have a reduced caseload to manage, along with providing day to day assistance to the team as needed.

The Lead reports to the Program Manager and will work alongside the Program Manager to develop and train staff.

  • Provide ongoing outreach and case management to clients residing in the Program.
  • Assist Clients in housing navigation and location.
  • Meet with clients to provide strengthsbased case management and service coordination such as coaching around independent living skills, employment assistance and linkage to community providers for services.
  • Guides staff in providing case management utilizing traumainformed care and a strengthsbased approach, which are in line with Good Samaritan Shelter and harm reduction principles. Inspires staff to empower the residents and encourage autonomy and a sense of control.
  • Supports staff in handling difficult or complex cases.
  • Assists with training case management staff in Good Samaritan Shelter's case management approach, trauma informed care principles, harm reduction practices, motivational interviewing, and programspecific policies and procedures
  • Ensuring staff members follow company policies and procedures.
  • Engage clients in conversations regarding substance abuse, mental health and other issues that keep them on the street.
  • Respond to calls and requests from the community to assist homeless persons when possible.
  • Refer clients to appropriate community agencies, assisting clients when needed.
  • Maintain appropriate documentation of all outreach provided to agencies and clients.
  • Report to the Program Manager weekly, and other times as needed.
  • Requires selfmotivation, strong organizational skills, and the ability to manage various aspects of the job without constant supervision.
  • Responsible for promptly notifying the manager of any work orders that need to be submitted or supplies that need to be ordered.
  • Responsible for attending staff meetings, ensuring timely completion of training, and accurately completing timecards.
  • Perform related duties as assigned by the supervisor.
  • Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:


This section outlines the essential knowledge, skills and abilities are required to perform the daily tasks and job duties bulleted above.


  • High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.
  • Hold an Associate's Degree in a related field or have an equivalent combination of education and experience.
  • Residence within the specified region is preferred but not required.
  • Experience working with veterans, homelessness, mental health, and/or substance abuse.
Demonstrated ability to lead a team of case managers.

  • Have at least 2 years of experience working in social services, with populations in crisis
  • Strong leadership, organizational, and communication skills.
  • Ability to work collaboratively with diverse teams and maintain a clientcentered approach.
  • Familiarity with local, state, and federal regulations governing addiction treatment facilities.
  • Crisis intervention skills: Capacity to handle crisis situations and deescalate conflicts.
  • Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness.
  • Ability to work in a team: Collaboration and cooperation with other staff, volunteers, and external agencies.
  • Excellent computer proficiency (MS Office
  • Word, Excel and Google)

Required Qualifications:


Employment Eligibility Verification:


  • Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.

Negative Tuberculosis Test:


  • Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.

Background Screening:


  • Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.

Pre-Employment Drug Screening:


  • Must pass a preemployment drug screening to ensure a drugfree workplace. A negative drug test result is required.

Driving Skills:


  • Possess strong driving skills and have a valid driver's license.
  • Driving is an essential function of the position, and a clean driving record may be required.
  • Must possess a valid California driver's license or obtain one before the start of employment.

Insurance Coverage:


  • Must be able to qualify for Good Samaritan Shelter insurance coverage, which may include meeting specific criteria related to driving record, insurance claims history, and other factors.

Personal Insurance Coverage:


  • Must have personal insurance coverage that meets the requirements set by the emp
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