Compliance Investigator - Manhattan, United States - NYC Careers

NYC Careers

Verified Company

Manhattan, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Compliance Investigator:

Apply

Compliance Investigator:

Agency: NYC HOUSING AUTHORITY

Posted on: 06/06/2024

Job type: Fulltime

Location

MANHATTAN

Title Classification: No exam required

Department

Compl Monitor & Investigations

Salary range: $59, $70, The New York City Housing Authority (NYCHA) is the nation's largest public housing authority, with an operation budget of $3.3 billion and over 11,000 employees who manage and maintain 311 developments that house about 400,000 residents. NYCHA also operates the country's largest Section 8 program, which provides rental assistance to about 200,000 additional people.
Reporting to the Investigations Manager in the Compliance Inquiry Review and Assessment (CIRA) Unit, the Compliance Investigator will conduct investigations of varying degrees of difficulty, respond to complaints and inquiries from residents, employees, and external stakeholders, assist in research on compliance issues pursuant to mandates from the Federal, State, and Local Authorities and support the agency's proactive approaches to compliance. Knowledge in public housing, health and/or environmental policy is desirable.
Under general supervision, with latitude for independent initiative and judgement, conduct confidential investigations through site visits and/or desk research.

Responsibilities include, but are not limited, to the following:

Conduct investigations involving allegations of noncompliant activities, conditions, or practices.
Prepare comprehensive investigative reports with factbased determinations, clear conclusions and/or provide recommendations for administrative and/or disciplinary action, as appropriate.
Maintain detailed records of actions taken and findings.
Prepare project updates, briefings, presentations, agendas, and reports for internal and external meetings.
Conduct special and emergency investigations assigned by the Investigations Manager and/or Deputy Director.
Prioritize and provide a written record of all assignments and projects.
Perform project management responsibilities; track remediation of identified deficiencies and collaborate with business units.
Review complaints, identify key stakeholders, interview, and assess witness(es), develop investigation plans.
Research public housing rules and regulations to draft reports and/or briefings.
Build a rapport and collaborate with other departments to identify, gather, exchange and document pertinent information.
Provide support to Case Agents and Senior Analysts and handle special and adhoc projects, as needed.
Additional Information 2. NYCHA residents are encouraged to apply.Minimum Qualifications1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

Preferred Skills- Extensive research and writing skills with the ability to communicate in different styles and to varied audiences (e.g., memoranda, policies, grants, proposals, protocols, presentations, outreach materials, and social media).

- Experience in field investigations knowledge of investigative and interviewing techniques. - Ability to conduct, direct and control interviews and interrogations. - Demonstrate a proactive nature, make sound decisions, and take appropriate action without constant direction. - Experience managing multiple assignments simultaneously in a fast-paced environment. - Experience working collaboratively to develop and execute project plans. - Excellent communication skills with ability to engage and facilitate cooperation among multiple stakeholders.

- Familiarity with Siebel, Maximo, Smartsheet and Microsoft Office (Outlook, Word, Excel, PowerPoint, Publisher, Visio) desirable.- Public Service Loan Forgiveness Residency RequirementNYCHA has no residency requirements.- Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Minimum Qualifications1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

Preferred Skills- \tExtensive research and