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Counter Retail Sales Professional - Pensacola, United States - Pensacola Glass
Description
We're looking for an enthusiastic, highly motivated individual to provide our customers with a prompt and smooth sales process while increasing customer satisfaction working on our glass retail counter in our showroom. Candidates should have a background in service & sales, exceptional communication and listening capabilities, and problem-solving skills. If you love interacting with people and you're a people person, and interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you
Full-time benefits available including:
•Answer incoming calls and greet customers in showroom in a professional and courteous manner while providing knowledge of products & answering service questions, customer complaints, and general customer inquiries
•Work and communicate closely with glass table employees regarding ticket information and data.
•Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
•Create accurate sales records, collect payments, and execute the completion of sales/order process.
•Maintain & update customer accounts, product inventory and keep sales counter neat & clutter free.
•Work closely with other personnel and stay up to date on service and product knowledge to increase overall goal of retail/ glass sales.
•Learning other department duties working with employees from separate departments.
Qualifications
•High school diploma, G.E.D. or equivalent
•Neat in appearance
•Candidates must submit to pre-employment drug screening/required
•Background screening/required
•Glass experience & Knowledge a real plus but not required
•Cash handling experience
•Experience working in a customer-oriented atmosphere
•Possess excellent customer service and oral communication skills
•Ability to read a tape measure for accuracy, and ability to lift 25/50lbs.
•Must have reliable transportation to comply with attendance requirements.
•Must have a willingness to learn and work with other employees in a compatible manner.
•Have a solid work ethic with the ability to cross-train in other departments of company as needed,
