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    Banquet Server - Arlington, United States - Loews Hotels

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    Description

    The 888-room Loews Arlington Hotel will be the first-of-its-kind meetings and resort destination, situated between two iconic sports stadiums, opening in early 2024. This one-of-a-kind hotel will also be connected to the new Loews Arlington Convention Center, also opening in 2024.

    Whether you are a leisure traveler, sports fan, or meeting attendee, Loews Arlington will offer the latest and greatest amenities, a modern and forward-thinking design, and service excellence at every turn.

    Job Specific

    • Completes required set up/preparation of function room prior to scheduled activity
    • Inspects all equipment prior to, during and at the end of each function.
    • Reports any deviations from standards to Captain/Supervisor
    • Inventories materials and supplies at beginning of shift, obtains quantities necessary to support forecasted levels of business
    • Prepares coffee, iced/hot tea and other beverages as required
    • Checks all plates prior to service for accuracy, completeness, appearance and presentation
    • Serves food to guests following Star Service Standards
    • Monitors guests, anticipates needs responds to requests, ensures satisfaction
    • Monitors guest alcohol consumption to prevent over indulgence and ensure safety
    • Clears tables and breaks down function rooms after completion of banquet food service activity
    • Completes assigned end of shift duties
    • Other duties as assigned
    General
    • Promotes and applies teamwork skills at all times
    • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
    • Is polite, friendly, and helpful to guests, management and fellow employees
    • Executes emergency procedures in accordance with hotel standards
    • Complies with required safety regulations and procedures
    • Attends appropriate hotel meetings and training sessions
    • Maintains cleanliness and excellent condition of equipment and work area
    • Complies with hotel standards, policies and rules
    • Recycles whenever possible
    • Remains current with hotel information and changes
    • Complies with hotel uniform and grooming standards
    Qualifications
    • High School Diploma or equivalent
    • One + years experience as Food Service Attendant/Banquet Server in upscale hotel or free standing restaurant operation
    • Thorough knowledge and understanding of quality food service techniques and standards
    • Exceptional guest service skills
    • Certifications; "TIPS" or equivalent responsible vendor
    • Ability to lift and carry food service trays weighting 35+ pounds
    • Ability to stand stoop and bend repetitively during entire shift
    • Ability to speak, read and understand the English language
    • Ability to work flexible schedule to include weekends and holidays

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