Service Manager - Ledgewood, United States - Fusion Cell

Fusion Cell
Fusion Cell
Verified Company
Ledgewood, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job description:


Service Manager - Pawtucket, RI


Seeking a Fire Service Manager (Protection Advanced Services) to directly manage our customer facing Fire Protection Advanced Services team, which consists of alarm, monitoring, and/or sprinkler suppression systems.

Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective skilled technicians; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service.

Hands-on support of direct reports includes accompanying our service technicians, to assist in the pick-up and delivery of products or assisting on service test and inspection or repair calls; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.


Skills/Qualifications
Required

  • Valid driver's license
  • Bachelor's Degree (MBA Preferred)
  • Management experience
  • Profit and Loss (P&L) Experience
Preferred

  • Experience in Fire Protection Alarm, Sprinkler or Pre-Engineered system
  • Availability to start within two weeks after offer made/accepted
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