Field Service Technician - Minnesota, United States - Per Sé Group

    Per Sé Group
    Per Sé Group Minnesota, United States

    1 month ago

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    Per Sé Group background
    Description

    As a WEDM Field Service Technician you will have skills as a good communicator, and the mechanical and electrical knowledge to repair, troubleshoot, modify and test complex technical problems on Laser Machining products. Extensive travel within a set geographical area is required and occasional travel throughout North America.

    Essential Responsibilities

    • Travel to customer locations to diagnose complex technical problems and perform on-site repair.
    • Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically.
    • Diagnose technical problems and troubleshoot via telephone.
    • Communicate professionally and effectively with customers via telephone.
    • Effectively interpret schematics and block diagrams to analyze and troubleshoot problems.
    • Document in detail product problems and resolutions.

    Knowledge, Skills and responsibilities

    • Working knowledge of how to read mechanical drawings and wiring diagrams.
    • CNC programming skills a plus
    • Ability to operate computer using windows operating systems.
    • Excellent oral and written communication skills.
    • Extensive travel necessary (per diem/travel covered in most cases)
    • 2 year Electronic or Technical Degree would be a bonus.
    • Experience as field service in the machine tool industry a plus.
    • Skilled in Electrical measurement and inspection techniques. (Voltmeter, Oscilloscope and other measurement equipment).
    • Experience in troubleshooting and repairing mechanical problems.
    • Skilled in mechanical measurement and inspection techniques. (Dial Indicators, Micrometers, and Calipers).

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