Jr. Product Analyst - Yardley, United States - Gentell
Description
Essential Duties and Responsibilities:
This role is critical to our success
Key responsibilities will include:
- -
New Business Support - Onboarding new facilities and Clinicians, including gathering all critical data and
- Training new Clinicians in the use of Fastcare, Brightree, Salesforce and other platforms.
- Providing critical business support in diagnosing and correcting order or shipping errors;
facility issues; and triaging technology issues between platforms.
? -Competitive Analysis
- Ensuring our proprietary platform continues to be seen as a valueadded platform that
- Adopt new features of other HCP apps like Derma Link Online.
- Assist the Product Owner in evaluating AI capabilities for future releases.
- Assist in maintaining and updating the Product Roadmap for Fastcare and CRM.
-Voice of the Client- Define and lead the development of features based on feedback from Clinicians and
- -
Quality Management - Develop a test framework that ensures defects are identified and remediated early in
- Maintain a secure, Cloudbased environment that protects Gentell and our treated
Qualifications:
- ? Clear understanding of Gentell's processes, Fastcare order entry; Revenue Cycle Management order intake; and Customer Relationship Management.
- ? Proven people skills, with the ability to collaborate and influence others.
- ? Exceptional verbal and written communication skills, with the ability to communicate effectively with diverse stakeholders.
- ? Strong analytical and problem-solving skills, with the ability to address complex issues efficiently.
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