- Conducting inbound and outbound calls to current, new, and prospective business customers.
- Make Outbound calls with a high level of professionalism following prescribed discussion points.
- Answering customers' questions and sending additional information per email.
- Update Customer Records accurately with key information gathered during customer interactions.
- Input customer orders with a high degree of accuracy and efficiency
- Meet goals for call volume, call quality, and sales for inbound and outbound calls.
- Sell additional services by recognizing opportunities to up-sell accounts.
- Explain new features of products or new products and provide customers with product & service information.
- Strong Communication to effectively interact with business customers.
- Good organizational skills and the ability to multitask.
- Flexibility to tailor approach to each customer interaction
- Conflict Management to be able to de-escalate issues and create position resolutions.
- Teamwork Orientation with a focus on building strong relationships within AM Leonard
- Technical Capacity (Specifically Microsoft Office and Proprietary Systems)
- Highschool Diploma or Equivalent
- Preferred at least 1 year of experience in a fast-paced, call center, customer service or retail environment.
- Computer experience, specifically within Microsoft Office
- Experience in a Sales environment, either in-person or phone-based
- This position is in an office setting with most work being completed from a desk. Occasional walking will be required throughout the Distribution Center or standing in the Show Room, as required.
- Position Type/Expected Hours of Work
- This is a full-time position. Days and hours of work are Monday-Friday, 8:00am to 5:00pm with overtime as needed. Additional weekday hours and rotating Saturdays will be required during peak season.
- This position works in a temperature-controlled office setting but may require entering a Distribution Center in varying temperature and noise levels. This position is not eligible for a remote-worksite arrangement or flexible scheduling arrangements.
-
customer service representative
1 week ago
Family Dollar Tipp City, United StatesFamily Dollar - 930 W MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
-
Customer Service Representative
3 weeks ago
Scopeair Tipp City, United States** Customer Service Representative - Tipp City Office** · **Job Category****:** Branch Delivery **Requisition Number****:** CUSTO03267 Showing 1 location **Job Details** · **Description** · **RESPONSIBILITIES** · Provide a wide variety of financial services such as opening an ...
-
Business Service Representative
1 week ago
A.M. Leonard Tipp City, United StatesTITLE: BUSINESS DEVELOPMENT REPRESENTATIVE · Position Description · Business Development Representatives work in a call center environment. They work with A.M. Leonard's business customers to place orders, gather key demographic information, make timely reminder calls about key ...
-
Customer Service Representative
3 days ago
North Park Lounge Dayton, United StatesJob Summary: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through various communication ...
-
Customer Service Representative
3 days ago
Emerald Enterprises Bradford, OH, United States Freelance**Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service in Bradford, OH. We offer everyone the opportunity to enter the sales field · **We need your talent - Start your career i ...
-
Assistant Customer Service Representative
3 days ago
Stellar Enterprises Holiday Lakes, OH, United States FreelanceElvinci has set out to revolutionize the returns management process. That's why we have developed our own artificial intelligence. With the help of AI, we can continuously optimize our goods receipt, classification of goods, B2B online portal, palletizing, and truck loading. This ...
-
Sales Representative in Field Service
3 days ago
Apex Ventures Holiday Lakes, OH, United States FreelanceAs the largest provider of lockers at over 5600 schools and universities throughout the country, we are currently seeking a new **Sales Representative (m/f/d)** for our Holiday Lakes, OH location to provide consultation and support to schools and universities in a full-time posit ...
-
Customer Service Sales Representative
3 weeks ago
Aurora Innovations Moorefield, United StatesAs a leading producer of service packaging made of paper and plastic, Meyer/Stemmle has been a successful partner for over 90 years for customers in the bakery and butcher industry, as well as in trade and industry in Germany and other European countries. · We are currently seeki ...
-
Telephone Customer Service Representative
3 days ago
Apex Ventures Cedarville, OH, United States Freelance"Bringing together what belongs together." · Are you looking for a new challenge? Not just a job, but an honest challenge that you can master and fully immerse yourself in? With a reputable and well-known company - with the possibility of permanent employment? Then apply with us ...
-
B2B Customer Service Representative
2 days ago
Velocity Ventures Rosewood, United StatesYour tasks: · You are the first point of contact for our customers in the field of property insurance and provide them with comprehensive support. You know your customers' contracts inside and out, as they trust you with everything from contract design to contract and claims proc ...
-
Customer Service Representative
3 weeks ago
Avis Budget Car Rental LLC Vandalia, United States$13.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring If you're bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high-energy Avis Budget Group enterprise. What You'll Do: This is a combination ...
-
Customer Service Representative/Office Clerk
3 days ago
Nexus Innovations West Alexandria, OH, United States Freelance**Customer Service Representative/Office Clerk (m/f/d)**: · Löwenstein Medical SE & Co. KG · West Alexandria, OH · Experience: · Commercial professions (other) · Full-time · **Why Löwenstein Medical?**: · **Taking new paths.** But never forgetting where we come from. For over 30 ...
-
Omega Dynamics Dayton, United StatesAbout the Company · The RVM Group is one of the leading technical industrial insurance brokers in Germany, specializing in customized insurance solutions for medium-sized companies from almost all industries. With more than 330 motivated employees, we serve around 4,500 companies ...
-
Customer Service Representative
1 week ago
David Yenney - State Farm Agent Vandalia, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
-
Customer Service Representative
3 weeks ago
Stonyridge Veterinary Svc Troy, United StatesStonyridge Veterinary Services-Customer Service Representative · Troy, OH · Full-time · Our team is looking for a veterinary customer service representative with a focus on attention to detail and accuracy. We are looking for a dynamic, outgoing person with great customer serv ...
-
Customer Service Representative
2 weeks ago
Stonyridge Veterinary Svc Troy, United States· Position at Stonyridge Veterinary Services · Stonyridge Veterinary Services-Customer Service Representative · Troy, OH · Full-time · Our team is looking for a veterinary customer service representative with a focus on attention to detail and accuracy. We are looking for a dy ...
-
customer service representative
2 weeks ago
Family Dollar Freeland, United StatesFamily Dollar - 183 SOUTH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
-
Consumer Services Representative
2 weeks ago
Clopay Troy, United StatesClopay Building Products is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for ...
-
Consumer Services Representative
2 weeks ago
Clopay Troy, United StatesClopay Building Products is North Americas largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for d ...
-
customer service representative
2 weeks ago
Family Dollar Troy, United StatesFamily Dollar - 924 NORTH MARKET STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Comple ...
Business Service Representative - Tipp City, United States - AM Leonard
1 week ago
Description
Job Description
Job DescriptionTITLE: BUSINESS DEVELOPMENT REPRESENTATIVE
Position Description
Business Development Representatives work in a call center environment. They work with A.M. Leonard's business customers to place orders, gather key demographic information, make timely reminder calls about key seasonal supply items, and promote the benefits of our Pro+ business rewards program.
Quarterly bonus available based on group performance.
Essential Functions
Competencies Essential Functions
Required Education & Experience
Physical Demands
Work Environment
Supervisor Responsibility
This position has no supervisory responsibility.
BENEFITS
We offer a high deductible health plan (HDHP), dental, and vision insurance. We contribute $60 per month to enrolled employees' HSA accounts.
Employees and their dependents who are enrolled in our HDHP also have access to our employee health clinic where they can access healthcare for well and sick visits, immunizations, lab services, and more at no cost. Employees not enrolled in our HDHP can still have access to our employee health clinic for just $20 per paycheck. There are also prescriptions available through this clinic at no cost. Employees can also access quick, convenient, and no-cost healthcare in the comfort of their homes 24/7 through our telemedicine partner.
Employees also receive life insurance and short-term disability at no cost, and they have the option to purchase increased coverage through payroll deductions. We also offer long term disability, various Aflac plans, and a 401k plan with matching.
Employees receive paid time off from day one, including 80 hours of vacation time (prorated based on the start date for the first year) and 40 hours of personal time. After the first full year of employment, eight additional hours of vacation are granted annually.
Employees also enjoy the use of our free onsite gym and product discounts on our wide selection of horticultural tools and equipment.
___________________________________________________________________________
We will not sponsor individuals for employment visas, now or in the future, for this job opening. Relocation assistance is not available for this position, and this position is not open for remote work arrangements.
AM Leonard is an Equal Opportunity Employer for all, including minorities, women, protected veterans, and the disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
Powered by JazzHR
YFdEq0Kxlc
