- Experience working closely with manufacturing to verify and record customer transactions and resolve account discrepancies.
- Nurture and grow customer relationships by communicating with customers regarding past-due accounts.
- Provide excellent customer service to both internal team members and external customers.
- Communicate with customers to resolve payment discrepancies and address complaints.
- Communicate discrepancies to management team, identify slow-paying customers, and recommend customer holds.
- Enter credit card transactions daily.
- Reconcile customer payments and account transactions, includes speaking, emailing, and corresponding with the customer regarding reconciliation of the receivables items as necessary.
- Keep accurate records of all customer communications in ERP (Infor experience is ideal) AP and follow up with the manager if any issues need their attention.
- Manage sales order grid based on your customer terms.
- Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
- Prepare reports for management as requested.
- Prepare analysis of customer accounts as requested.
- Research any customer credit requests, and process once approved.
- Assist in yearly audit and monthly closings.
- Maintain A/R files.
- Provide Help and support to other team members.
- Accomplishes accounting and organizational mission by completing related tasks as needed.
- Associate degree in accounting or similar field (will consider equivalent experience). At least 2 years prior accounts receivable experience.
- Must be extremely accurate, have great attention to detail and strong organizational skills.
- Experience working with a large ERP like Oracle, SAP or Infor is a Must.
- Proficient in Microsoft Office applications, particularly Excel.
- Understanding of basic accounting principles and US GAAP.
- Ability to manage multiple projects simultaneously, prioritize, and manage expectations.
- Nurture and grow customer relationships by communicating with customers regarding past-due accounts.
- Must be able to work well in a fast-paced, team-focused environment.
- Excellent communication skills, both written and verbal.
- Must have strong math and analytical skills.
- Prior collection call experience is a must.
- Must work independently with minimum supervision.
- Must have excellent computer skills and be proficient in Excel, Word, Outlook and PowerPoint.
- Blue Cross Blue Shield of MA PPO medical plan with HSA.
- Dental and vision insurance.
- LTD & Life insurance.
- 401k with a generous company match.
- Paid time off includes holiday, vacation and sick leave.
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Accounts Receivable Specialist - Worcester, United States - PI USA / PI (Physik Instrumente) L.P.
Description
PI (Physik Instrumente), LP is the world leader in high precision positioning systems: Nano Positioning, Micro Positioning, Precision Motion and Automation Systems. Our product lines include piezoelectric-based nano-positioners, motorized stepper and servo stages, and linear motor stages. Our customers are the leading OEMs and researchers in high tech fields such as semiconductor, photonics, biomedical, aerospace, astronomy, metrology, scientific instrumentation, and scientific research in microscopy and beam lines.
Our culture is open, transparent, enthusiastic with a general curiosity to solve emerging science and technology challenges. If you have an open, inquiring mind and like to develop solutions for first generation problems, you will be right at home. We are pioneers by nature; quite frequently, we are creating or building a device that will be applied for the first time, for a process that will be leverage for an entire marketplace.
We have a front-row-seat to innovation. Our customers are building the future generation of earth changing technologies. Our products help build products that everyone has or knows. We are a purposeful organization, and we collaborate to solve our customers' problems. Our engineering helps build success with our customers.
We are seeking an experienced Accounts Receivable Specialist. The ideal candidate will demonstrate a detail-oriented capability to manage the A/R and additional accounting tasks at PI. The Accounts Receivable Specialist will be based in our Auburn, MA location. This is an hourly position with 40 hours-a-week required.
What Will You Do
What Have You Done
What We Provide:
PI (Physik Instrumente), LP is an Equal Employment Opportunity Employer/Protected Veterans/Individuals with Disabilities. Employment is dependent on the results of an initial drug test and background check. We are open to reasonable accommodation please contact us at - for consideration.
We are not providing work authorization sponsorship for this opportunity.
