- Commitment to our Team Weve been named a Top 150 Place to Work in Healthcare 2022 by Beckers Healthcare for our commitment to our team members.
- Culture At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage youre in.
- Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.
- Greet patients and visitors and provide courteous, caring and professional assistance to all individuals contacting the office.
- Answer their questions and provide non-medical information and/or direct to appropriate person or department.
- Answer telephone calls in a clear, calm and professional manner.
- Screen calls by urgency and route calls promptly, accurately, and professionally to appropriate party.
- Make, cancel and reschedule patient appointments maintaining appointment schedule according to office procedure.
- Gather, verify and enter demographic and insurance information on new and established patients necessary for completion of electronic health record and insurance claim processing at each patient visit.
- Collect payments, issue receipts and reconcile daily receivable activity to prepare for daily deposits.
- Work independently and responsible for timely completion of assigned functions.
- Maintain regular and consistent attendance at work.
- Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.
- High School or Vocational School graduate.
- Mandatory Reporter certification, or obtained within 90 days of employment.
- Ability to demonstrate strong customer service skills.
- Ability to effectively enter information into a variety of computer programs.
- Ability to understand and apply guidelines, policies and procedures.
- Ability to interact effectively with physicians, health care team members, individuals and members of their support systems.
- Ability to communicate effectively with people of diverse professional, educational and lifestyle backgrounds.
- Ability to work as a team member.
- Previous medical office experience preferred.
- Previous experience with an electronic health record or medical office software preferred.
- Previous experience coding diagnoses and procedures with ICD-9-CM and CPT preferred.
- Knowledge of medical terminology, anatomy, and physiology preferred.
- Strong interpersonal skills.
- Strong computer skills.
- Strong verbal and written communication skills.
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Experience Specialist/Receptionist - Pocahontas, United States - UnityPoint Health
Description
Overview:
Patient Service Representative - Medical Office Front Desk - Family Medicine Clinic - Pocahontas, IA
Monday-Friday, 8:00am to 5pm
$1,500 Sign-On Bonus for External Candidates
Why UnityPoint Health?
Visit us at to hear more from our team members about why UnityPoint Health is a great place to work.
Responsibilities:
