Order Processor - Tempe, United States - eSquared Communication Consulting

eSquared Communication Consulting
eSquared Communication Consulting
Verified Company
Tempe, United States

2 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
For more than 20 years, eSquared has improved how healthcare, transportation, construction, and service businesses communicate.

From wireless and mobile management to mobility telematics and GPS fleet services, we help businesses communicate with customers, vendors, and each other.

Come grow with us


Position Summary
The Procurement Operator is responsible for processing orders with a focus on accuracy, speed and efficiency.


Minimum Qualifications

  • One-year prior experience with data entry and order processing _preferred_
  • Two years prior customer service experience in an office setting _preferred_
  • Excellent Computer skills with Microsoft Office Suite
  • Familiarity with industry standard terminology preferred
  • Ability to be detail oriented and process orders with accuracy and efficiency
  • Ability to meet productivity metrics with accuracy
  • Self-motivated, reliable and supportive team member
  • Ability to remain focused and maintain accuracy
  • Ability to multi-task and remain organized
  • Ability to communicate effectively (written and oral)

Essential Position Functions

  • Process customer's orders with accuracy and efficiency
  • Use online portals and/or CRM System to remain in compliance with the customer's business rules as well as organizational policies and procedures
  • Recognize escalated requests and prioritize assigned tasks as needed
  • Review order submissions and ensure all information needed is completed in order to process
  • Work with company contacts to ascertain any missing information on the order if any
  • Obtain proper approval if needed from client to process and finalize order(s)
  • Review provided information for accuracy and utilize proper template for order in a CRM ticket base to send to processing
  • Track order to ensure delivery and hand off to appropriate team(s) in order for next steps to be initiated

E2 BENEFITS:


  • Medical, Dental and Vision and Life Insurance
  • 2 weeks PTO/Sick Time
  • Paid holidays
  • 401k with up to 4% matching, after one year
  • Short term and Longterm disability coverage
- on-the-job training

  • And more

Pay:
$17.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location:
Hybrid remote in Tempe, AZ 85283
More jobs from eSquared Communication Consulting
See all jobs of eSquared Communication Consulting