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- Performs care management review activities consistent with Magellan Federal policies, procedures, and standards.
- Conducts recruitment, interviewing, and selection of properly qualified staff members and ensures appropriate orientation is provided.
- Regularly monitors the performance of staff. Monitors adherence to the efficiency goals for all staff including case volume, case closure rates, average handle time and other metrics.
- Supervises staff through approved audit processes including performing annual reviews and provides counseling and disciplinary action as necessary.
- Coordinates quality improvement activities under the direction of quality and/or clinical management.
- Assists management in the development of strategic and operational goals and plans.
- Assists management in the identification and coordination of the necessary clinical and client service training needs.
- Analyzes specific utilization problems, plans and implements solutions that directly influence quality of care and cost efficiency.
- Supervises the collection of pertinent clinical information while maintaining a good rapport and relationship with providers.
- Provides initial orientation and ongoing training to staff.
- All other duties as assigned.
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Mgr., Clinical Care, Federal Service Center - United States - Magellan Health
Description
This Military OneSource position is contingent on a contract award.
Responsible for the management, direct supervision and coordination of clinical and/or nonclinical management staff, including triage, non-medical counseling, utilization management and intensive care management staff, providing expertise in designated programs.Other Job Requirements
Responsibilities
10+ years total experience post bachelor's degree.5+ years post master's degree experience in behavioral health.
2+ years supervisory experience of behavioral health disciplines
One or more of the following current, active licenses are required: LCSW, LMFT, LPCC, LPC.
Thorough knowledge of mental health community resources and providers.
Thorough knowledge of healthcare services in physical health, behavioral health or other specialty Considerable skill in interpreting clinical treatment information and making appropriate referral and triage decisions.
Must meet Magellan's credentialing criteria for, Master's level provider.
General Job Information
Title
Mgr., Clinical Care, Federal Service Center - Military One SourceGrade
28Work Experience - Required
Clinical, SupervisoryWork Experience - Preferred
Education - Required
Master's - Behavioral HealthEducation - Preferred
License and Certifications - Required
Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, LCSW - Licensed Clinical Social Worker - Care Mgmt, LMFT - Licensed Marital and Family Therapist - Care Mgmt, LPCC - Licensed Professional Clinical Counselor - Care Mgmt, LPC - Licensed Professional Counselor - Care MgmtLicense and Certifications - Preferred
Salary Range
Salary Minimum:
$83,890Salary Maximum:
$142,610This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
