Team leader of the call center - Shell Ridge, United States - Radiant Innovations

Meredith Sinclair

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Meredith Sinclair

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Description
Shell Ridge is currently seeking a Team Leader for our Call Center (m/f/d) to join our team.

In this role, you will be responsible for the professional, administrative, and disciplinary leadership of our telephone operators at our location.

You will also serve as the main point of contact for our clients.

Your main tasks will include supervising, coaching, and motivating employees to achieve project goals, conducting employee meetings and performance reviews, and conducting interviews and making hiring decisions.

If you are looking for a challenging leadership role and want to actively contribute to the success of our company, then this is the perfect opportunity for you.

To be successful in this role, you should have excellent communication skills, be outgoing and personable, have the ability to motivate others, and be a reliable team player.

Proficiency in MS Office is also required.

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