Customer Advisor - Baldwin City, United States - Skyline Ventures
Description
Are you enthusiastic about talking on the phone and reliable? Do you have a communicative personality that allows you to quickly connect with others? Then you are the perfect fit for our Customer Service Representative (m/f/d) Automotive position at Avedo in Baldwin City.
We welcome applicants from all backgrounds, including those looking to make a career change.Your Benefits:
- Secure job and fulltime or parttime employment (starting at 20 hours/week)
- Competitive base salary with performancebased compensation
- Flexible worklife balance with service hours from Monday to Saturday
- Professional training and coaching for personal development
- Open communication and regular feedback
- Additional perks such as discounts for online shops and gym memberships, centrally located office with great transportation connections and a view of the Black Forest
Your Responsibilities:
- Provide customer service for private and business customers of an automotive manufacturer
- Handle and redirect inquiries, such as repairs, malfunctions, and lease returns, over the phone
- Schedule appointments between customers and workshops (e.g. service appointments)
- Ensure customer satisfaction through professional communication
- Followup on conversations and maintain customer data
Your Profile:
- Excellent written and verbal communication skills in German
- Proficient in PC applications (e.g. MS Office)
- Ideally, have a good sense for sales and customer retention
- Strong ability to advise and assist others
- Customeroriented and detailoriented
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