Customer Advisor - Baldwin City, United States - Skyline Ventures

Dexter Hayes

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Dexter Hayes

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Description

Are you enthusiastic about talking on the phone and reliable? Do you have a communicative personality that allows you to quickly connect with others? Then you are the perfect fit for our Customer Service Representative (m/f/d) Automotive position at Avedo in Baldwin City.

We welcome applicants from all backgrounds, including those looking to make a career change.


Your Benefits:

  • Secure job and fulltime or parttime employment (starting at 20 hours/week)
  • Competitive base salary with performancebased compensation
  • Flexible worklife balance with service hours from Monday to Saturday
  • Professional training and coaching for personal development
  • Open communication and regular feedback
  • Additional perks such as discounts for online shops and gym memberships, centrally located office with great transportation connections and a view of the Black Forest

Your Responsibilities:

  • Provide customer service for private and business customers of an automotive manufacturer
  • Handle and redirect inquiries, such as repairs, malfunctions, and lease returns, over the phone
  • Schedule appointments between customers and workshops (e.g. service appointments)
  • Ensure customer satisfaction through professional communication
  • Followup on conversations and maintain customer data

Your Profile:

  • Excellent written and verbal communication skills in German
  • Proficient in PC applications (e.g. MS Office)
  • Ideally, have a good sense for sales and customer retention
  • Strong ability to advise and assist others
  • Customeroriented and detailoriented
Interested? Let's get to know each other.

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