Customer Service Representative - Brighton, MI, United States - Terra Nova Group

Terra Nova Group
Terra Nova Group
Verified Company
Brighton, MI, United States

4 weeks ago

James Miller

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James Miller

beBee Recruiter
Freelance
Description

Customer Service Representative (m/f/d) Wanted - Join the Team at in Friedberg, Hessen


Are you a skilled communicator with a passion for customer service and looking for a new professional challenge in a dynamic e-commerce environment? Then this could be your opportunity We are , a dedicated and customer-oriented online company based in Friedberg, Hessen.

Since 2001, we have been offering our customers a wide range of high-quality cosmetic products from various brands and manufacturers.

Our range includes facial and body care products, perfumes, and dietary supplements - everything for the perfect skincare and beauty routine.


To strengthen our team, we are currently looking for a
Customer Service Representative (m/f/d) at our Friedberg location, who will enthusiastically and competently advise our customers, process inquiries, and make a significant contribution to our customer service.

You will be the voice of our company and assist our customers in finding the perfect products for their needs.


Your responsibilities:


  • Professional advice and support for our customers via phone and email.
  • Efficient and accurate processing of customer inquiries, orders, and complaints.
  • Collaboration with other departments to ensure high customer satisfaction.
  • Participation in the continuous improvement of our service quality.

What we expect:


  • A strong customer and service orientation.
  • Experience in customer service or a similar position is an advantage.
  • Excellent communication skills and the ability to respond to customer needs
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