Administrative Associate - Washington, United States - The HSC Health Care System

The HSC Health Care System
The HSC Health Care System
Verified Company
Washington, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Administrative Associate
-
(240000ZV
)

Description
The Administrative Associate is responsible for providing administrative services to support a professional health home health care office. He/she possesses general knowledge of HIPAA, customer services, document management processes and electronic communication. Coordinate clinical tracking of documents related to Plan of Care, clinical/personnel requirements. In addition, the Administrative Coordinator performs audits as necessary to ensure compliance.


Qualifications

Minimum Education
High School Diploma or GED (required)
Associate's Degree (preferred)


Minimum Work Experience
2 years of administrative experience working in professional health care settings (required)


Required Skills/Knowledge
Ability to read and understand operations manuals
Ability to maintain positive work related interaction
Critical thinking ability
Ability to maintain positive relationships with others
Must be proficient in MS Office and other software programs
Must have knowledge and understanding of the DC Department of Health, CMS, OSHA and other appropriate agencies regulation standards and requirements
Must be able to type 40 + wpm
He/she must possess excellent customer service skills
A professional demeanor
Effective oral and written communication skills
Bilingual preferred
Ability to manage deadlines and competing priorities is a must


Required Licenses and Certifications
Cardio-Pulmonary Resuscitation (CPR) CPR Certification preferred.


Job Functions

Essential job duties:


  • Responsible for fielding telephone calls and directing office visitors.
  • Document readiness for surveys, DOH, CHAP, DHMH, binders.
  • Assist in document preparation and editing for monthly and quarterly meeting.
  • Distribution of all incoming and outgoing correspondence and mail.
  • Responsible for tracking Plan of Care (POC) documents.
  • Send verbal orders and Plan of Care to Primary Care Physicians, insurance companies and case managers.
  • Followup on all POC's not signed in 7 days by contacting PCP's office and resubmit by fax or take to PCP's office for signature; 3 days from date faxed, call PCP to request return of POC. Notify Office Manager/Clinical Director of POC's not received in 14 days after 3 documented attempts have been made.
  • Assists with electronic and manual filing of documents.
  • Responsible for document reproduction, Safe Packs, tool kits, i

e:
Well Mom/Baby, Adult, Pediatric, Infusion), and Home Charts.

  • Ensures timely and cooperative inter
- and intra-departmental relationships and communications throughout the HSC Home Care and the HSC System and with individuals external to the company.

  • Keeps the Clinical Director appropriately informed about all significant issues and problems; and seeks the Clinical Director's counsel when necessary.
  • Review, adjust, verify and release visits in EVV (Electronic Visit Verification) system.
  • Collate data between multiple systems.
  • Guide field staff through EVV system and communicate with 3rd party vendor EVV to resolve EVV activities.
  • Assist with scheduling clinical and nonclinical staff to cover open assignments.
  • Assist applicants through onboarding process when necessary.
  • Assist with completing intakes in Netsmart and verify insurance as needed.
  • Set up for all identified meetings, i

e:
In-services, orientation, or others as assigned.

  • Assists with projects and special initiatives as assigned.
  • Participates on assigned committee(s): Education Committee and minutes for Case Conferences

Other job duties:


  • May perform other duties in addition to those outlined in this job description.

Organizational Accountabilities
Organizational Accountabilities (Managers)
Leadership Excellence

Collaboration

Leadership Skills

Supervisory Responsibilities

  • None
Blood Borne Pathogen Exposure

  • Category

III:
Job does not involve exposure to blood, body fluids, non-intact skin or tissue specimens. Incumbent does not perform or help in emergency medical care or first aid as a part of his/her job.

Protected Health Information Access Level

  • Level IV
  • Full Access Incumbents in this job may access any protected health information associated to a customer's needs, the service(s) rendered and the position's functions.
Working Environment

  • This job operates in an office environment.
Physical Requirements

  • Light Work: Lifting 25 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs.
Travel Requirements

  • This is a fulltime regular position working standard work hours

Primary Location:
District of Columbia-Washington


Work Locations:
HSC Bunker Hill Peds Ctr 1731 Bunker Hill Road NE Washington 20017


Job:
Administrative Support / Customer Service


Organization:
HSC Home Care LLC


Position Status:
R (Regular) - FT - Full-Time


Shift:
Day


Work Schedule: 8:30 am - 5:00 pm


Job Posting:
Apr 9, 2024, 12:42:27 PM
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