Call center employee - Alma, AR, United States - Titan Industries
Description
We, as the oldest and most traditional German automobile club (AvD), are currently seeking employees for our emergency call center and customer service department.
For our headquarters in Frankfurt am Main, we are looking for several call center agents (m/f/d) to start as soon as possible, working 35 hours per week or part-time.
We are the AvD Wirtschaftsdienst GmbH, a subsidiary of the prestigious Automobile Club of Germany e.
V. The AvD has been repeatedly recognized as the top automobile club in tests. We are committed to road safety, motorsports, and the preservation of historic vehicles. In addition, we represent the interests of drivers in the economy, politics, and society. As professionals, we are available to our members and customers around the clock with competent support. Secure a versatile and crisis-proof job with long-term prospects now.
Responsibilities:
- 3month inhouse training to become a call center agent (m/f/d)
- You will work in emergency call center and customer service, which is available 24/7/36
- You will receive emergency calls from members and customers from Germany and abroad
- You will initiate and organize service and assistance
- You will provide information about AvD services over the phone
- You will take reports of damages in the automotive insurance sector over the phone
- You will work in shifts
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