Applications Engineer - Peachtree City, United States - CIDAN Machinery Inc

CIDAN Machinery Inc Peachtree City, United States

3 weeks ago

Description

Job Description

Job Description

CIDAN Machinery

Group

is a global leader in the sheet metal machinery industry. We offer an extensive line of sheet metal machinery for virtually every aspect of sheet metal working. When it comes to bending, rolling, cutting, and forming metal – we have the technology, innovation, and state-of-the-art equipment.

With over 117 years in the sheet metal machinery industry, our team can help companies setting up shop layout, fulfilling orders, optimizing processes, and much more.

Learn more about our business at

The Applications Engineer will assist Sales and Aftermarket staff by providing technical information on the use of CIDAN machine to produce customer parts/products, efficiently and accurately.

We are looking for an outgoing, creative, driven, problem solver with experience working or operating sheet metal Folding Machines, Coil Processing Lines, Lasers, Punches, Press Brakes, or Automated Panel Benders.

Qualifications
Associates degree or certification in a related technical field plus two years of experience in a machine tool related field, or three to five years' experience in a related position is required
Must have excellent communication skills both written and verbal, a desire to be part of providing solutions to customers and an inquisitive disposition
Ability to effectively work in a team environment with other engineers
Ability to manage projects independently with minimal supervision
Mechanical ability to understand sheet metal part design and fabrication processes
Proficient in Microsoft Office, specifically strong in Excel
Experience CAD/CAM Programming software or other design softwares

Responsibilities
The Applications Engineer will assist Customers, Sales, and Aftermarket staff by providing technical information on the use of CIDAN machine tools to produce customer parts/products, efficiently and with required accuracy
Provide telephone / e-mail customer support on the operation and applications use of CIDAN Products
Provide part processing / Machine recommendations to best produce customer parts
Calculate time study estimates of machine cycle time
Demonstrate machine operation and machine features at trade shows and open house events
Safely rig and install machines at trade show events
Provide customer training on safe machine operation and detailed machine functions at the customer facility
Perform demonstrations on machine capability / prove processing concepts
Perform full-turnkey process development and testing including statistical analysis of part measurement
Create technical documentation such as Service bulletins, manual edits, install checklists, training agendas and manuals, etc.
Approximately 30% of travel is required
Responsible for identifying and performing training and development needs of the field service team
Complete written reports after completion of each training segment to document training outcome and effectiveness
Complete reports, assessment of problems, repairs completed, parts installed, and time involved
Coordinates and expedites as required, repair parts to obtain realistic delivery dates
Utilizes excellent customer relationship skillset

Benefits
Health Benefits
401(K) Company Matching Contributions
Paid Vacation/PTO
Flexible Spending Account
Health Spending Account - Employer Contribution
Life Insurance - Employer Paid
Long-Term Disability - Employer Paid
Professional Development Allowance
Annual Profit Sharing

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