Seasonal Help - Greenfield, United States - Freedom Credit Union

Freedom Credit Union
Freedom Credit Union
Verified Company
Greenfield, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description
:


Primary Summary:

Responsible for accurately processing financial transactions and being an effective source of information for our members:

in lobby, drive-thru window or by telephone.

Provides friendly, professional, confidential and effective assistance to members and credit union associates assuring a positive experience and minimizing wait time.


Essential Functions/Position Responsibilities:


  • Demonstrate efficiency with financial transactions for checking, savings and borrowing members
:

receives funds, posts transactions and pays out funds as requested. Issue money orders or official checks, receive currency for coin and verify amounts, cash checks according to written procedures. Verbally confirm intended transactions with member to ensure needs are met and errors are mínimal.

  • Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products.
  • Address inquiries on accounts, record amounts and dates of payments and other significant information, check member calculations and validate checks, cash or electronic transactions.
  • Assist other departments and branches with transactions as needed; provide support for the department and branch managers in fulfilling member requests.
  • Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward members and coworkers.
  • Contribute to overall success of branch in working towards branch deposit and member goals. Adhere to all service standards set by the credit union.
  • Must be able to "float" to Hampden County Branches.


Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.


Requirements:

Must be 17 years or older.

Cash Handling experience a plus, but no financial institution experience will train

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