Select and Middle Market - Walnut Creek, United States - The Cigna Group
Description
Must be able commute to office 3 days a week (Tues., Wed., and 3rd day of your chose between Mon.
Fri.)
:
- Leads Health Engagement Consultant team with full management and technical responsibility for team output.
- Manages a staff of health engagement professionals who are responsible for delivering health promotion and wellness programs.
- Guides client/customer focused problem resolution and influences/leads process improvement
- Promotes the organization's health and wellness capabilities to clients/brokers and identifies potential sales opportunities to inform sales leadership and account managers in local market(s)
- Adapts departmental plans and priorities to address resource and operational challenges
- Focuses on ensuring shortterm outputs and the effectiveness of team integration with other work areas Provides input into workforce planning and recruitment activities
- Manage engagement team of direct reports local market(s). Drive individual and team execution of gotomarket approach aligned with U3000 Health Engagement solutions
- Maintains current knowledge of and expertise in all health engagement products, programs, strategies, and tactics
- Maintains collaborative relationships with key matrix partners across the organization both within the sales organization and with those stakeholders that support health engagement
- Maintains current knowledge of sales and competitive activity in assigned market(s)
- Demonstrates mastery of available or upcoming health engagement products, resources, tools, presentations, materials, and collateral
- Supports local market(s) with competitive health engagement solutions, strategies and tactics
- Ensures team has knowledge and ability to develop market inquiries/responses for health engagement solutions; including the facilitation of training/updates for sales and account management teams
- Drives team accountability on progress and fulfillment of goals and objectives, providing feedback and coaching, and formally reviewing and recognizing performance
- Provides supervision and guidance as they perform their duties for assigned accounts; fosters a growth mindset and champions Cigna's Connect to Growth philosophy
- May attend key finalist meeting
- Manages local market team(s) of Engagement Consultants (EC)/Health Benefit Educators (HBE); oversees assignment of book of business for EC/HBE
- Working with Engagement Director/Sr. Engagement Director, champions change management to team, market and segment
- Builds relationships with the sales management team and fosters the development of relationships between sales and engagement team at local levels
- Provides quality assurance for health engagement strategy, communication, and meeting execution in the market
- Measures market activities and makes interventions based on results
- Ensures 100% assignment of Engagement team resource
- Responsible for hiring, orienting, training, supervising, evaluating and developing team members
- Responsible for the overall management of client eventscoordinating with matrix teams to ensure coverage for inbound and outbound enrollment events for local market and other Cigna offices
- Provides leadership in local market and enterprise level situations including driving success of local initiatives
- Coordinate with Sales matrix partners to identify opportunities for product penetration of existing accounts, potential sales of ancillary products and strategies to maximize growth; provide active support to sales growth and persistency targets at market level
- Achieve the team business plan objectives, both in support of the implementation of new plans and in identifying and responding team needs
- Able to commute to local office
- Bachelor degree required or equivalent work experience.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 59, ,300 USD / yearly, depending on relevant factors, including experience and geographic location.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
For more details on our employee benefits programs, visit Life at Cigna Group.About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our
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