Station Chief - Phoenix, United States - Buffalo Market

Description

Station Chiefs


About Us:

Buffalo is a tech-enabled innovative food distributor helping some of the biggest retailers and brands reduce out of stocks and prevent waste.

Through our proprietary real time distribution software platform and our extensive, asset-light network of food distributors, we are solving some of the biggest, most painful grocery supply chain issues for our retail customers like Walmart, Costco, Krogers and more.

A new food distributor has not been created in over 60 years and the space is woefully paper
- based, inefficient and disappointing for retailers and brands. Sharing data vs hoarding data is a core principle that enables us to win and already has driven our internal waste down to zero. We've been growing extremely quickly, and have the opportunity to build a category defining company in an $800 billion and growing market. We are backed by top tier venture capital investors including Construct Capital, Forerunner Ventures, and Precursor Ventures


Summary of Key Responsibilities
Station Chiefs are leaders who act as field marshals to take our teams to victory. They manage warehouses, vehicles and the inventory. Station Chiefs also oversee the movement of inventory and drivers to and from the warehouse. within them. They provide leadership, training, and problem solving skills to our teams and partners.


Responsibilities and essential job functions include but are not limited to the following:

• 
  Leadership:_Ensuring the team around you, and drivers, have what they need to succeed each day, your job is their success:_
• Manages through unusual events to keep your station operating to standard and your drivers.
• Manages the budget for the station
• Manages with integrity, honesty and knowledge that promote the culture, values and mission of Buffalo Market
• Grow team & driver qualities to standard.
• 100% of inventory PnL is held responsible.
• Make fast decisions around team makeup; help top achievers do better, help low performers become top performers and quickly determine lack of progress and make terminations

Customer / Driver Support

• Assumes full responsibility of inventory success
• Correct amounts for sales distributor pickups
• Tracking product purchases
• Assures FIFO method
• Minimizes spoilages
• Maintains 100% inventory accuracy
• Prevents waste and theft
• Assures stampede compliance throughout the team

Training

• Trains the warehouse team members and and leads driver training
• Ensures compliance with all procedures, policies, and software

Execution:

• Follows up consistently to ensure accountability to plans and rules. Measure daily compliance and report to leadership daily.
• Champions warehouse safety

Driver excellence

• Utilizes and demonstrates effective management principles and practices to create and maintain a successful team of drivers, resulting in an environment where partners are valued and respected.
• Chiefs make sure the warehouse is ready before the drivers arrive each day
• Territory growth encourage and develop drivers to grow the GMV of their routes
• Recruit drivers screen
• Communication

-
Personal Growth

• Always grow as a manager and team leader
• Experience analyzing financial reports
• Experience in a complex, fastpaced environment
• Experience in a multiunit environment
• Data Driven Leadership Personally and holding other leaders to make data driven decisions

Required Knowledge, Skills and Abilities

• Expert level on Stampede, able to teach it
• Expert level on Inventory Management System, able to teach it
• Solid understanding or ability to learn of Hubspot
• Ability to manage the overall operations of multiple fleets independently
• Knowledge of retail or fleet operations
• Organization and planning skills
• Strong operational skills in a customerservice environment
• Supervisory skill
• Communication

Strength

• Teambuilding skills
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to build relationships
• Ability to handle confidential and sensitive information

KPIs

• Station budget % of GMV
• Shrink % per week
• OO at Stores
• GMV total over costs
• GMV growth % total territory
• GMV growth by store
• GMV growth by chain average
• Delivery success %
• Plan to increase, with thesis, we will do x, that costs y and we expect z
• Team capacity levels
• Individual driver success how to measure

Pay:
$60, $120,000.00 per year


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Ability to Commute:

• Phoenix, AZ required)

Work Location:
In person