VP of Customer Success

Only for registered members United States

3 weeks ago

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Job Summary

We are seeking a Vice President of Customer Success to build, scale, and own post-sales revenue performance across retention, renewals, and expansion.
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Responsibilities

  • Forecast renewals, churn risk, and expansion pipeline with high accuracy
  • Build dashboards tracking NRR, GRR, health scores,
  • Align CS compensation and KPIs to revenue outcomes
  • Serve as executive sponsor for top enterprise accounts
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    Benefits

    • Direct ownership of post-sales revenue growth
    • Executive-level influence on company strategy
    • Cross-functional leadership roles in Sales/CS/Product/Engineering
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