Cocktail Server - Dallas, United States - House of Blues

House of Blues Dallas, United States

1 day ago

Description

Job Summary:

Serve food and beverages to guests in a nightclub environment with a cheerful attitude.

Essential Functions:

Anticipate and respond to guests' needs
Suggestively sell beverages and menu items; take orders
Answer guest questions, make recommendations, up-sell liquors
Communicate drink orders to bar through Point of Sales system
Deliver drinks, maneuvering trays through large crowds
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Remove dirty glasses, dishes, ashtrays from tables, including the lifting/moving of bus tubs up to 25lbs.
Keep tables clean/wiped
Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
Maintain House of Blues safety and sanitation standards
Follow housekeeping standards per HOB policy
Keep current on all standard operating procedures
Request identification from any guest who appears to be under 30 years of age
Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
Receive payment and process cash, credit card or Travelers check transactions according to HOB policy
Ensure that comp and void checks are processed according to HOB policy
Assist other servers and staff as needed
Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Job Qualifications:

Required:

Ability to work late hours
Flexible schedule
Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
Experience interacting with people in a positive environment
Tolerance of all cultures, music and art forms
Responsible Alcohol Awareness Training Certification
Ability to deal with intoxicated guests in a positive and safety minded manner

Preferred:

Cash handling experience
Experience recognizing valid ID's
Experience in a live music environment

Physical Demands/Working Environment:

Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs using proper lifting techniques

This job description is a summary of duties that you as a Team Member are expected to perform in your assignment.

It is by no means an all-inclusive list, but is merely a broad guide to expected duties.

As a Team Member you should understand that a job description is neither complete nor permanent; it can be modified at any time.

Also, at the request of management, any Team Member may be asked and expected to perform additional duties, responsibilities, or project with or without notice.

I have read and understand the requirements of this job description and am able to perform the essential functions of the job with or without reasonable accommodations.

Applicants for employment must be able to provide proof of ability to work in the United States upon hire.

EQUAL EMPLOYMENT OPPORTUNITY

Live Nation strongly supports equal employment opportunity for all applicants regardless of race, sex, religion, creed, national origin, age, disability, sexual orientation or any other legally protected classification.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

About Us

Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing.

Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going.

Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000.

For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest.

We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development.

Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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