- Act in accordance as a system owner and/or subject matter expert (SME) for LSL's WMS, DMS, and TMS software as it relates to DSCSA serialization
- Manage all client/customer product serialization activities of WMS, DMS, and TMS across business units
- Analyze, research, and resolve escalated level 3 WMS, DMS, and TMS serialization problem cases. Perform or facilitate vendor root cause analysis (RCA) of encountered issues
- Develop test cases and test holistic system strategies to facilitate the highest level of productivity and quality across applications and platforms
- Assess various WMS, DMS, and TMS project testing needs and ensure adequate test coverage across functional, integration, performance, and security elements. Identify and automate testing where appropriate
- Experience in WMS and DMS functionality and configuration
- Knowledge of the FDA Drug Supply Chain Security Act (DSCSA) and GS1 EPCIS file contents
- Technical diploma or certification preferred
- 3-5 years of progressive WMS and DMS experience required
- Medical device or Pharma experience preferred
- Ability to identify critical data and formulate into technical issue remediation
- Ability to manage multiple projects simultaneously and work effectively in cross-functional teams with internal and external customers
- Ability to work effectively and independently in a changing fast-paced environment
- Ability to communicate effectively across all levels of the organization
- Ability to conduct appropriate research as needed
- Attention to detail and organization
- Navigate through ERP systems – Tecsys Elite, Cognos (in lieu of Tecsys Elite and Cognos, industry experience with other WMS and Analytics systems will be considered)
- Knowledge of XML and EPCIS standard data formats
- Advanced Microsoft Office skills: Outlook, Excel (including Statistics and Pivot Tables), PowerPoint, and Word
- Excellent analytical skills
- Attention to detail and the ability to complete tasks consistently and accurately
- Strong time-management and organizational skills
- Strong oral and written communication skills with a professional presentation and demeanor
- High level of ethics and integrity
- Prudence in management of confidential information
- Ability to work independently on assignments by researching issues, analyzing data, providing appropriate updates to supervisors, and proposing solutions to problems encountered
- Ability to meet deadlines in a fast-paced setting
- Previous experience in logistical supply chain application development is a plus
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Sr Support Engineer
2 weeks ago
Blue Yonder Coppell, United StatesRole : Sr Support Engineer · Location : Dallas, TX , NO REMOTE, Hybrid in Office is required for this role · Scope of Work: · Blue Yonder is undergoing tremendous SAAS/DevOps transformation and this is a very exciting time to join our team The Sr Support Engineer will be res ...
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Sr Support Engineer
1 week ago
Blue Yonder Coppell, United StatesRole : Sr Support Engineer (Site Reliability Engineer) · Location: Dallas, TX office (NO REMOTE); Hybrid in Office is required for this role · Scope of Work: · Blue Yonder is undergoing tremendous SAAS/DevOps transformation and this is a very exciting time to join our team Th ...
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Application Support Engineer
3 weeks ago
Dtcc Coppell, United StatesJob Description · Short Description for Internal Candidates · The Enterprise Application Support role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. This ...
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Technical Support Engineer
1 week ago
LifeScience Logistics Coppell, United StatesJob Description · Job Description · RESPONSIBILITIES · : · Act in accordance as a system owner and/or subject matter expert (SME) for LSL's WMS, DMS, and TMS software as it relates to DSCSA serialization · Manage all client/customer product serialization activities of WMS, DMS ...
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Technical Support Engineer
2 weeks ago
LifeScience Logistics Coppell, United StatesRESPONSIBILITIES:Act in accordance as a system owner and/or subject matter expert (SME) for LSL's WMS, DMS, and TMS software as it relates to DSCSA serialization · Manage all client/customer product serialization activities of WMS, DMS, and TMS across business units · Analyze, ...
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End User Support Engineer
1 week ago
SNI Companies dba SNI Technology Coppell, United StatesJob Description · End User Support Engineer · Coppell, Texas · SNI Technology is seeking two skilled and customer-focused End User Support Engineers to join our team in Coppell, Texas · Looking for engineers with experience with ServiceNow, Microsoft 365 applications, Microsoft ...
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Mainframe Application Support Engineer
3 weeks ago
Insight Global Coppell, United StatesJob Description · A top global finance client is looking for several new Mainframe Application Support Engineers that specialize in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of th ...
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Lead Technical Support Engineer
1 week ago
Info Image Coppell, United StatesJob Description · Job DescriptionNotice to applicants: · This is a non-sponsorship opportunity; employer will not transfer or sponsor applicants for U.S. work authorizations. · Applicants are required to be legally authorized to work in the United States on a full-time basis imme ...
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Lead Technical Support Engineer
1 week ago
InfoIMAGE Coppell, United StatesJob Description · Job Description · The Lead Technical Support Engineer will oversee a team of tech support engineer to ensure that all tickets and issue reported by internal staff and customer are responded in timely matter. · JOB DESCRIPTION: · - Provide second level support ...
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Lead Application Support Engineer
4 weeks ago
Yoh, A Day & Zimmermann Company Coppell, United StatesPosition: Lead Application Support Engineer · Employment Type: Direct Hire · Location: Coppell, TX (Hybrid) · Responsibilities: · Lead Major Incident calls to resolve critical production issues, coordinate with relevant teams, and conduct root cause analysis. · Troubleshoot and d ...
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Information Technology Support Engineer
4 weeks ago
Merge IT LLC Coppell, United StatesOur enterprise-level client in Coppell, TX, has a need for two 'on call' IT Support Engineers. Please see below for full details— · Job Notes: · --Long-term contract · --Onsite in Coppell, TX · --Drug & Background check required. · --Hours: On-call work / Full Time hours are 9-6 ...
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Mainframe Application Support Engineer
2 weeks ago
Insight Global Coppell, United StatesA top global finance client is looking for several new Mainframe Application Support Engineers that specialize in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. These engi ...
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End User Support Engineer
5 days ago
SNI Technology Coppell, United StatesEnd User Support Engineer · Coppell, Texas · SNI Technology is seeking two skilled and customer-focused End User Support Engineers to join our team in Coppell, Texas · Looking for engineers with experience with ServiceNow, Microsoft 365 applications, Microsoft Intune, Active Dire ...
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Mainframe Application Support Engineer
1 week ago
Veterans Sourcing Group LLC Coppell, United StatesApplication Support Engineer (Shift: 2PM – 10PM CT) · Dallas, TX - hybrid 3 days onsite and 2 days remote · (onsite Tuesdays, Wednesdays and a third day unique to each team or employee) · Direct hire permanent - salary $94K - $105K · Bonus 0-15% · Skills: · Application Supp ...
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End User Support Engineer
2 weeks ago
SNI Technology Coppell, United StatesEnd User Support Engineer · Coppell, Texas · SNI Technology is seeking skilled End User Support Engineers to join our team in Coppell, Texas. This position is contract to hire. · Responsibilities: · Delivering white glove customer service, ensuring user IT needs are met effic ...
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Associate Application Support Engineer
4 weeks ago
Lanvera Coppell, United StatesAssociate Application Support Engineer · THE COMPANY: · Lanvera is a leading CCM (Customer Communications Management) outsourcing and technology company specializing in the design, production, and delivery of secure customer communications including invoices, statements, tax fo ...
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End User Support Engineer
1 week ago
SNI Companies Coppell, United States Full timeJob Description · End User Support Engineer · Coppell, Texas · SNI Technology is seeking two skilled and customer-focused End User Support Engineers to join our team in Coppell, Texas. Looking for engineers with experience with ServiceNow, Microsoft 365 applications, Microsoft In ...
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Associate Application Support Engineer
1 week ago
Lanvera Coppell, United StatesJob Description · Job Description · Associate Application Support Engineer · THE COMPANY: · Lanvera is a leading CCM (Customer Communications Management) outsourcing and technology company specializing in the design, production, and delivery of secure customer communications inc ...
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Desktop Support Engineer
1 week ago
Bright Mind Solutions LLC Grapevine, United StatesJob Description · Job DescriptionDesktop Support Technician · Terms: 3-6 month Contract to Hire · Interview Process: 2 rounds of interviews. 30 min virtual IV & 1 hour onsite IV · Start: ASAP · Work schedule details: Onsite · 500 E Dallas RD #100 Grapevine, TX 76051 · Have we qua ...
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Kings III of America, LLC Coppell, United StatesJob Description · Job DescriptionDescription:Top 100 Workplace in Dallas: Kings III is honored to have been recognized by the Dallas Morning News as a Top 100 Workplace in Dallas and on the national scale for Top Workplaces USA. Results are solely based on survey responses from o ...
Technical Support Engineer - Coppell, United States - Life Science Logistics LLC
Description
Job Description
Job DescriptionRESPONSIBILITIES:
QUALIFICATIONS AND JOB SPECIFICATIONS:
Demonstration of the following:
TECHNICAL EXPERTISE:
ADDITIONAL EMPLOYMENT REQUIREMENTS
LifeScience Logistics is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, or gender identity.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
No Agencies Please.
Technical Support Engineer professionals in Coppell
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Hazem Morsy
Accomplished & Experienced Technology Executive