Client Services/customer Support Manager - Edison, United States - MetaBrand

MetaBrand

Verified Company

Edison, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

MetaBrand is a profitable, rapidly growing, and expanding manufacturing company located in Edison, NJ.

More specifically, our space in the market is as a beverage development company that creates and produces sports drinks, natural beverages along with alcohol-based canned cocktails, CBD-infused drinks, and other emerging beverages.

Our company is actively seeking an additional "can-do" Client Services/Customer Support Manager to join our team to keep pace with our growing business.

We are looking for self-starters who are looking to expand their skillset and growth within a company.

RESPONSIBILITIES

Define, develop, and implement a client onboarding process.
Participate in client sales cycles to understand the client's needs and implementation requirements.
Utilize NetSuite MRP & ERP platform modules and process.
MS Excel at a high proficiency level.
Serve as the primary point of contact for the company's clients at all levels (onboarding, planning, POC, materials planning, etc.)
Assist in sourcing materials, coordinating inbound & outbound shipments of materials and finished goods.
Assist in the creation of production schedules, production documentation, and QA/QC documentation for production.
Monitor client raw materials and other inventories.
Take the initiative to develop SOP, improve the process or make changes to ensure the best manufacturing practices and quality compliance.

Abilities and Skills