- Demonstrates an ability to mentor other team members on communication methods and skills to foster effective/positive communication.
- Coordinates and provides pre-service instructions for patients having complicated or multiple examinations, tests and services; Recognizes situations when medical procedures may require securing additional patient information such as medical records/test results.
- Reviews documented insurance benefits and patient liability in appropriate systems to prepare for patient counseling sessions; Facilitates pre-admission by performing tasks such as routing test results or assisting patients with the billing or insurance processes.
- Accurately transcribes order entry in the electronic medical record, based on physician written orders, when scheduling within the Cancer Center; Demonstrates knowledge of CPT and ICD codes in order to meet billing requirements when scheduling.
- Maintains knowledge of current local, state, federal and third party regulatory requirements; Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives when/if necessary.
- Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services such as medical assistance programs, loans and grants.
- Presents clear and accurate information to customers when providing solutions to an issue; Generates alternative solutions that will meet customer needs/expectations; Partners with the Patient Experience team and the Oncology Patient Advocacy Group to identify and problem solve services or customer needs.
- Explains insurance benefits and patient liability by using appropriate communication methods/styles; Conducts post-submission follow-up on alternative funding applications; Requests/secures balance due payments from patients in accordance with established policies and procedures.
- May perform additional duties as assigned.
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Patient Service Specialist
4 weeks ago
Select Physical Therapy Alexandria, United StatesOverview: · When patients enter our center in Alexandria, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is yo ...
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Patient Service Specialist
3 weeks ago
Select Medical Alexandria, United StatesOverview · When patients enter our center in Alexandria, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is ...
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patient service specialist
3 weeks ago
Select Medical Corporation Alexandria, VA , USA, United StatesOverview · When patients enter our center in Alexandria, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is ...
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patient service specialist
3 weeks ago
Select Medical Corporation Alexandria, VA , USA, United StatesOverview · When patients enter our center in Alexandria, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is ...
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Patient Service Specialist
1 week ago
Select Physical Therapy Alexandria, United StatesOverview: · Check out the video below for additional insight into the work of our Patient Service Specialists · **Schedule**: · - Location: Alexandria, VA · - Type of Employment: Fulltime · - Hours: Monday/Thursday (7am to 3:30pm), Tuesday/Wednesday (10am to 6:30pm), & Friday (7a ...
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Patient Service Specialist
2 weeks ago
Select Physical Therapy Alexandria, United StatesOverview: · Check out the video below for additional insight into the work of our Patient Service Specialists · **Schedule**: · - Location: Alexandria, VA · - Type of Employment: Fulltime · - Hours: Varies (Weekdays - 2 days 7am to 3:30pm & 3 days 10am to 6:30pm) · - Salary: Star ...
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patient service specialist
3 weeks ago
Select Medical Corporation Arlington, VA , USA, United StatesOverview · When patients enter our center in Arlington, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is y ...
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patient service specialist
4 weeks ago
Select Medical Arlington, VA , USA, United StatesWhen patients enter our center in Arlington, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station ...
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patient engagement specialist
4 weeks ago
ConcertoCare Washington, USA, United StatesJob Type · Full-time · Description · The Patient Engagement Specialist is responsible for outreaching to patients to drive engagement with ConcertoCare clinical teams and programs. You will be the first contact with many of ConcertoCare's patients and will serve as a key organiza ...
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Patient Access Specialist
2 hours ago
Complete Staffing Solutions Washington, United StatesJob Description · Job DescriptionA healthcare facility is looking for a full time Patient Access Specialist. · Hours: · Monday-Friday, 8:30am-5:30pm · Rotating Saturdays: 8am-12pm (not every week) · Temp to Hire · Responsibilities: · Team oriented approach that could include work ...
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Patient Service Specialist
3 weeks ago
NovaCare Rehabilitation Washington, United States Full timeOverview · When patients enter our center in Washington, DC, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front des ...
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patient service specialist
4 weeks ago
Select Medical , VA, United StatesWhen patients enter our center in Mechanicsville, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your st ...
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Patient Accounts Specialist II
2 weeks ago
MedStar Medical Group Washington, United States Full timeMedStar Physicians' Billing Services has an opening for an experienced Patient Accounts Specialist (Level II) to join our team and work remote from home To be successful, candidates must have a minimum of four years of experience in hospital/physician patient accounts and collect ...
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Patient Accounts Specialist II
2 weeks ago
MEDSTAR HEALTH Washington, United States Full timeGeneral Summary of Position · MedStar Physicians' Billing Services has an opening for an experienced Patient Accounts Specialist (Level II) to join our team and work remote from home To be successful, candidates must have a minimum of four years of experience in hospital/physicia ...
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Patient Service Specialist
2 hours ago
TEKsystems Arlington, United StatesJob Description · Job DescriptionCompany: Select Physical Therapy Burke · Position: Patient Service/Front Desk · Location: Multiple Locations; Arlington, Virginia, 22201 · Duration: 4 months- Hire · Job Description · Sitting at the front desk when the patient walks in, checking t ...
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Patient/Staffing Logistics Specialist
3 weeks ago
Texas Health Resources Arlington, United StatesPatient/Staffing Logistics Specialist · Fast-paced, high-volume clinic looking for a top skilled Patient/Staffing Logistics Specialist · Work location:612 East Lamar Blvd - Suite 200Arlington, Texas 76011 · Work environment:Central Staffing and Patient Logistics · Work hours: ...
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Patient Access Specialist
3 weeks ago
Kolmac Integrated Behavioral Health Silver Spring, United States Regular Full timeOverview · : The Patient Access Specialist at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company") is responsible for managing the flow of patients and visitors in and out of the front door as well as front waiting area. This includes impleme ...
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Patient Services Specialist, Psychiatry
2 weeks ago
GW Medical Faculty Associates Washington, United StatesThe GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty ...
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Patient Service Specialist
2 weeks ago
TEKsystems Woodbridge, United States contract*Patient Service Specialist* · Woodbridge, VA · *Description:* · * Patient registration, scheduling follow up appointments, check in, check out. · * General customer service to all patients for whatever they may need. · * Answering all phone calls as they come in, helping patient ...
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Patient Registration Specialist
1 day ago
Option Care Health Chantilly, United States Full timeJob Description Summary: · The Specialist, Patient Registration is responsible for facilitating new patient's transition to Option Care Health services with the goal of delivering a consistent onboarding experience where patients and referral partners feel Option Care Health mak ...
Oncology Patient Specialist 2 - Alexandria, United States - Inova
Description
Job DescriptionThe Oncology Patient Specialist 2 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services. Communicates effectively with various audiences by using the most appropriate methods for the situation while verifying and entering insurance information and authorization/referral requirements. Performs assigned duties related to the registration of patients while contributing to a safe patient care environment. Completes assigned activities related to Oncology scheduling and services within the Cancer Center while identifying, analyzing and effectively solving problems.
Job Responsibilities
Experience - 3 years of healthcare patient access experience/ healthcare revenue cycle experience or 3 years of experience in an oncology medical office.
Education - High School diploma or equivalent.
About Us
We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 24,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare.
Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.