Pool Guest Attendant - Charlotte Harbor, United States - Sunseeker Resorts

Sunseeker Resorts
Sunseeker Resorts
Verified Company
Charlotte Harbor, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

_Sunseeker Resort Charlotte Harbor is currently searching for Pool Guest Attendants_


Join us at the Pools at Sunseeker Resort We are looking for the best of the best to be a part of creating extraordinary moments for our guests.

The "Good Life" is ever present in the benefits of becoming member of our team. Don't miss the opportunity to join Florida's newest destination resort. Come join us at Sunseeker Resort Charlotte Harbor — you'll love the way it makes you shine.


Our Pool Guest Attendants are responsible for ensuring the overall satisfaction of our guests by providing a warm greeting upon arrival, distributing towels, offering assistance with seating, and displaying excellent guest service.

All duties are to be performed in accordance with Sunseeker Resorts, departmental and property policies, practices, and procedures.


Job Duties

  • Meet and greet all guests in a timely manner as they enter the pool area.
  • Checkin pool guests and include wrist bands and towel distribution.
  • Assist guests with seating as needed.
  • Fulfill all pool & cabana guest requests in a timely manner.
  • Ensure pools are continually kept in a "show room" fashion, always presentable.
  • Collect and replenish pool towels and monitor inventory to minimize loss.
  • Maintain pool deck equipment including, but not limited to, umbrellas, tables, rafts, etc.
  • Maintain cleanliness of pool facility including, but not limited to, furniture, tables, decks, pool tiles, walkways and cabanas.
  • Remove trash and other items from the pool deck and restrooms.
  • Set up and break down pool area by stacking chairs, unstacking chairs, straightening chairs, and rolling towel bins.
  • Maintain attentiveness to environment in the pool facility to ensure guest enjoyment.
  • Demonstrate knowledge of pool facility and services by answering guest questions and fulfilling guest needs.
  • Embrace teamwork, create a positive work environment, warmly interact with fellow team members and thank them when they lend assistance.
  • Follow company customer service standards to ensure the highest level of service.
  • Professional appearance and demeanor
  • Perform all other jobrelated duties as requested.

Minimum Requirements

  • Minimum age requirement: 17 years of age
  • High School Diploma, GED, or equivalent; letter of recommendation for high school seniors
  • Minimum of one (1) year customer service experience

Other Minimum Requirements

  • Able to effectively communicate in English, in both written and oral form.
  • Must be detail oriented, have high standards, and able to work independently.
  • Ability to work varied shifts, including weekends and holidays.
  • Ability to work outside in hot, humid, and wet conditions
  • Excellent customer service skills
  • Ability to function well under pressure, manage multiple priorities, and meet established deadlines.
  • Must possess mature personal discretion and sound judgment
  • Excellent organizational skills with particular attention to quality and detail
  • Interpersonal skills to deal effectively with all staff and guest contacts
  • Professional appearance and demeanor
  • Working knowledge of Microsoft Office
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