Assistant Manager - Bloomingdale, United States - Dunkin Donuts

Dunkin Donuts

Verified Company

Bloomingdale, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Assistant Restaurant Manager generally supports the Restaurant Manager in their efforts to
develop a team of dedicated people delivering great and friendly guest experiences and profitable top
line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities
assigned by the Restaurant Manager.

Responsibilities Include
Team Environment
Assist to recruit, hire, onboard and develop employees
Communicate job expectations to employees
Hold team members accountable for their behavior and performance, addressing concerns
promptly
Support the development of team members

Operational Excellence
Create and maintain a guest first culture in the restaurant
Ensure all shifts are appropriately staffed to achieve guest service goals
Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and
sanitation guidelines; comply with all applicable laws
Ensure Brand standards, recipes and systems are executed
Help prepare and complete action plans; implement production, productivity, quality and guest
service standards
Review guest feedback and restaurant assessment results and implement action plans to drive
system improvements

Profitability
Control costs to help maximize profitability
Execute all in-restaurant marketing promotions in a timely manner
Execute new product roll-outs including team training, marketing and sampling
Drive sales goals and track results
Skills/Qualifications
Fluent in English
Restaurant, retail, or supervisory experience
Basic computer skills
At least 18 years of age (where applicable)
Basic writing skills
High School diploma, or equivalent
Math and financial management