Director of Admin and Operations - Washington, United States - UNRWA USA

Description

UNRWA USA is excited to announce a newly created position: Director of Admin and Operations.

As we continue to expand our efforts in support of Palestine refugees, we're seeking an energetic and confident individual to ensure the effective and efficient administrative and operational functions of UNRWA USA.

The director will play a critical role in strategic decision-making as UNRWA USA continues to enhance its operations and build capacity.

The Administration and Operations Director will report to the Executive Director.


What you'll do:


Office Manager

• Serves as office manager and as such negotiates yearly lease and ensures regular communication with office space management/leaser and shares any updates with the staff on these issues.
• Plan and direct any office moves and/or rightsizing and offsite storage access.

Human Resources

• Maintenance of appropriate personnel records; responsible for Department of Labor audits; ensure compliance with UNRWA USA policies and US labor law in the event of any disciplinary actions.
• Primary point person for UNRWA USA benefits, including coordinating with the Director of Finance to ensure employees are signed up for health insurance and other benefits.
• Working in collaboration with the Management Team, create job descriptions and oversee employee training programs.
• Collaborate with the Executive Director to develop and implement staff evaluation parameters.

IT Management

• Lead on UNRWA USA's IT and cybersecurity plan and efforts.
• Oversee UNRWA USA's Salesforce instance and related integrations, working with vendors to ensure system optimization and ongoing maintenance.
• Manage UNRWA USA's technology hardware/software procurement, inventory, maintenance, update processes, and training.

Insurance and licensure

• Oversees the review and renewal of all insurance policies; ensures that UNRWA USA complies with mandatory and voluntary standards.

Policies and procedures

• Conducts an annual review of financerelated policies and procedures for the organization and staff; ensures that all staff, consultants, and volunteers comply with them.

Legal

• In close collaboration with the Executive Director, works to ensure that the organization is in compliance with rules and regulations governing the operations of the organization and is protected from legal liability, including implementing UNRWA USA's due diligence process.
• Conducts staff training as needed.

Annual and Strategic Planning

• Lead annual planning and budgeting process.
• Support Executive Director on strategic plan development, execution, monitoring and evaluation.
• Support Executive Director with Board administration.

Why you'll love us:
Our team is passionate, progressive, and dedicated to showing Palestine refugees that Americans care. We love what we do, and we genuinely enjoy working together toward our mission.

We offer competitive salaries and an exceptional benefits package, including:

• Salary range starting at $90,000
• Health, vision, and dental insurance
• Generous paid time off including paid holidays
• Ability to work remotely with a required monthly inperson meeting in Washington DC
• Convenient location on K Street NW in a collaborative workspace with amenities such as lounge areas, brainstorming rooms, bike storage, unlimited coffee (including nitro brew) and tea, gym, yoga room, and an openair rooftop patio

Why we'll love you:

• You have a minimum of eight (8) years of overall professional experience, ideally at a management and operational level, and specifically with core experience in the development and/or humanitarian sectors.
• You've proven multiyear experience as Director of Operations or equivalent position.
• You have excellent organizational and leadership abilities.
• You're a systems thinker who proactively identifies and solves operations and administrative challenges with the goal of making the team run more efficiently.
• You have outstanding communication and relationship skills.
• You're a multitasker with personal qualities of integrity, credibility, and dedication to the mission of UNRWA USA.
• You're passionate about the work UNRWA, the UN Agency, does in the Middle East and the work of UNRWA USA, our nonprofit, here in the United States.

Please note that UNRWA USA will not sponsor work visas or work permits for this role.

About UNRWA USA:

UNRWA USA is an American 501c3 nonprofit that lifts up the voices, experiences, and humanity of Palestine refugees to secure American support for resources essential to every human being, for the promise of a better life.

UNRWA USA's organizational culture is based on these four core values:
shared purpose, integrity, growth mindset, and gratitude.

UNRWA USA's core values inform everything we do, from our ongoing relationships with donors and partners to our daily interactions with colleagues across UNRWA USA and UNRWA.

It's what we look for in pote