Valet / Bell Attendant - Washington, United States - Sonesta
Description
Job Description Summary
Principle duties and responsibilities (Essential Functions) include:
- Welcome and acknowledge all arriving guests in a courteous and professional manner.
- Transport luggage to and from guest rooms.
- Safely drive, park, retrieve and move a variety of motor vehicles.
- Secure, tag and store luggage at guest's request.
- Direct guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping.
- Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
- Promote hotel facilities, outlets, and services to guests and provide information to guests regarding local attractions and activities.
- Treat requests with professionalism, tact, and a courteous manner.
- Adhere to uniform and grooming standards.
- Perform other duties as requested by management.
Qualifications:
- High School diploma or equivalent.
- Valid US Driver License and driving history that shows history of safe conduct.
- Must speak fluent English. Other languages preferred.
- Frequently standing up for extended periods.
- Carrying or lifting items weighing up to 100 pounds
- Handling objects, products and computer equipment
- Use a keyboard to operate various property management and reservations systems, etc.
- Communication skills are utilized a significant amount of time when interacting with guests and employees.
- Reading and writing abilities are utilized often.
- Basic math and simple accounting skills are used frequently.
- Problem solving, reasoning, motivating and training abilities are often used.
- May be required to work nights, weekends, and/or holidays.
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
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