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Suffolk

    HRIS Support Specialist - Suffolk, United States - TowneBank Richmond

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    Description

    ** HRIS Support Specialist**

    **Job Category****:** Clerical Office/Admin **Requisition Number****:** HRISS004171 Showing 1 location **Job Details**

    **Description**

    Essential Responsibilities

    Provides support for all lines of business by assisting with troubleshooting efforts to diagnose and solve problems within HRIS. This includes, but is not limited to corrections to employee data, report requests, login issues and access to timecards.

    Works with managers and lines of business to enter employment-related changes (including but not limited to transfers, promotions, pay increases and terminations) to employee profile in HRIS and approves entries made by others, as needed; notifies other departments and process-owners, as needed

    Maintains approval requirements as it relates to employment related changes for various divisions

    Maintains high level of accuracy and data integrity

    Assists with creating and maintaining HRIS functional documentation, standard operating procedures, as well as a documentation library of procedures and available reports for users

    Assists with training on HRIS, its related processes within the organization and any new functionality if implemented

    Provides process improvement recommendations based on company/user needs

    Assists managers and upper level management with salary requests and job/salary history information as needed

    Creates various ad-hoc reports to meet the needs of various departments and lines of business within the Towne enterprise

    Attends regular training opportunities and user conferences to stay abreast of changes within the system

    Handles other duties and special projects as assigned

    Minimum Required Skills and Competencies

    Advance knowledge of Microsoft Office products (Excel, Outlook, Access)

    High attention to detail is a must

    Ability to maintain large amounts of data such as facts, figures and numbers

    Ability to maintain strict confidentiality at all times

    Ability to troubleshoot and research in order to solve problems

    Ability to collaborate and interact with different individuals from all organization levels

    Ability to adapt to changing pace and environment and ever-changing priorities

    Ability to prioritize requests and manage time accordingly

    Exercises sound judgment and decision-making skills

    Excellent oral and written communication skills and demonstrated ability to communicate and interact with both employees and management at all levels within the organization

    Excellent organizational skills

    Desired Skills and Competencies

    Bachelors degree in human resources, business, information management, project management or related field

    3-5 years human resources, system analysis, project management, and/or process improvement experience

    Certification in Human Resources, IT, or Project Management

    Advanced knowledge of human resources and payroll processes

    Ability to develop measures and report on key performance indicators

    Experience with UltiPro HR system, or similar HR system

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)



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