Customer Service Representative - Clear Lake, United States - Stellar Innovations

Stellar Innovations

Verified Company

Clear Lake, United States

3 weeks ago

Posted by:

Meredith Sinclair

beBee Recruiter

Description

Customer Service Representative (m/f/d) for Private Customers at Clear Lake Your responsibilities: Support and advice for our private customers across all communication channels Processing and responding to customer correspondence Sales of new customer contracts and tariff optimizations Maintenance of customer master data, contracts, and transaction data Processing of customer transfers and relocations Calculation and verification of deductions and consumption for new and existing customers Plausibility check of meter readings and invoices and implementation of corrections Support for sales and marketing measures as well as participation in projects Your profile: Completed commercial apprenticeship First experience in customer service, ideally within the energy industry Secure and customer-oriented communication (German in spoken and written form) across all communication channels Empathy and conflict resolution skills Careful, structured work style and ability to work in a team Good MS Office skills and ideally SAP knowledge We offer: A secure job at a modern, regional energy supplier and service provider Comprehensive training as well as exciting and challenging tasks Opportunities for professional and personal development Modern IT infrastructure Good transport connections (subway / suburban train station "Giesing") as well as company parking spaces Interested? We look forward to your online application Your contact person: Sara-Louisa Teyerl About us: Energie Südbayern (ESB) together with its subsidiaries Energienetze Bayern and ESB Wärme forms the ESB corporate group.

With around 450 employees, trainees, and trainees, we stand for efficient service, flexible energy products, and sound market knowledge in