- Drive SpotMe expansion in the US market by building trust and relationships with stakeholders within Enterprise accounts, owning the adoption of new business, and retaining/upgrading existing annual contracts.
- Retain and grow an existing book of 5-10 enterprise accounts. We define enterprise accounts as customers that acquired our SpotMe Anywhere enterprise platform.
- Build trust with existing champions/decision-makers, and prospects to build relationships with new buyers/users within the account.
- Build expansion plan with the support of the head of sales and lead deployment to drive the growth of Enterprise accounts
- Understand customers' needs and make personalized recommendations to ensure customers are successful using our SpotMe platform.
- Respond to inbound requests from new users and affiliates within existing accounts, present the product, run demos, scope and quote additional services, and track new opportunities for closure.
- Partner with the implementation team to onboard new accounts and user groups
- Partner with the solution architect to build integrations with systems of record (CRM, marketing automation platforms, identity providers) and other enterprise IT systems.
- At least 4 years in B2B SaaS, demonstrated success in customer success, or account management role where you worked with large, complex enterprise-level accounts (ACV > $100,000 for clients with >1,000 employees).
- At least 1 year of previous experience in event technology, event project management, or еvent tech industry.
- Ability to understand customer requirements and identify solutions.
- Held a sales quota in the past; proven track record of success and over-achievement of quotas.
- Enjoy working cross-functionally daily, being the bridge that connects the clients with the internal stakeholders (Operations, Sales, Product, etc.).
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Account Manager - Other US Location, United States - SpotMe
2 weeks ago
Description
Curious about the future of event marketing?
SpotMe is the enterprise event platform to manage engaging events that help accelerate customer relationships at scale. Trusted by 12,000+ global Fortune 500 business leaders and loved by 10,000,000+ users, brands like J&J, Deloitte, and Red Hat use SpotMe to manage hybrid, virtual, and in-person events with a branded, personalized and compliant experience and get deep data insights that flow into their CRM.
Behind the magic stands a curious, diligent, and humble team with over 30 nationalities. A team that feels great pride in the work they do, a team that cares for each other, and a team that is always ready for the next challenge.
Mission:
Report to: Sales Director
Responsibilities
Requirements:
SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.
