General Manager - West Farm, United States - DND Groups, Inc.

Mark Lane

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Mark Lane

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Description
DND Groups is a privately held franchise management company and home to more than 62 quick services restaurants nationwide. Proudly representing 5 internationally recognised brands; Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's. DND Groups was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant.

As a team we are eager to bring aboard a growth minded leader to manage this Taco Johns's location in Lamar, Colorado.


Responsibilities

  • Building and developing a trusted team. The general manager will guide, support, and bringing out the best in their crew members and shift leaders.
  • Maintaining a positive working relationship with all restaurant staff. Fostering and promote a cooperative and pleasant working climate, which will be conducive to maximising employee morale, productivity and efficiency will be paramount.
  • Hiring, training and developing shift managers and conducting formal employee performance reviews.
  • Ensuring that the team is equipped to provide an excellent guest experience in all areas.
  • Utilizing the restaurants profit & loss to optimise sales and profit by analyzing COGS and taking corrective action if necessary.
  • Maintaining inventory, projecting changes in demands throughout the year and adjusting labor accordingly.
  • Ensuring that the restaurant is properly staffed to drive sales volumes. Prepare crew members' schedules and approve schedules completed by assistant managers to meet staffing requirements and labor goals.
  • Personally respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction. As well as taking the opportunity to identify areas for improvement as a team.
  • Organizing and implementing local restaurant marketing as well as incorporating regional and national marketing promotions to increase restaurant sales.
  • Exercising good judgment in decisionmaking and reporting issues to the district manager.

Qualifications / Skills

  • Minimum of 35 years of restaurant management experience is required. Quick service restaurant experience strongly preferred.
  • High School diploma or equivalent required.
  • Strong customer service skills, as well as the ability to adapt and engage with a diverse crew members and wide range of customers.
  • A proven track record of effective management. This should be demonstrated by previous COGS and labor.
  • Ability to stand for long periods of time and lift up to 50 pounds will be necessary.

Benefits and Compensation

  • Salary: $50, $60,000.00 per year (based upon experience)
  • Heathcare benefits available
  • Paid vacation and holidays

EOE AA M/F/Veteran/Disability

Diversity Commitment


DND is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences, and values.

We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.

We are the best when we connect, recognise & respect our differences through our values of engagement, growth, and collaboration

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