IT Support - Grassflat, United States - Stellar Innovations
Description
IT Support / IT Administrator / IT Service Desk Employee (m/f/d) in Grassflat, Bad Oeynhausen Full-timeFor 37 years, DENIOS SE has been the leading specialist in hazardous material storage, workplace safety, and environmental protection. As a manufacturer and developer, DENIOS helps companies meet the growing responsibility of handling hazardous materials. With over 1,000 employees, we develop, produce, and distribute our products in Germany, Europe, America, and China. Join DENIOS SE and apply for the position of IT Service Desk Employee (m/f/d).
YOUR RESPONSIBILITIES:
- Completed degree in Business Informatics / Computer Science or IT-oriented training - e.g. IT specialist (m/f/d) - or equivalent practical knowledge
- Proficient in Windows operating systems and business application software
- In-depth knowledge of IT infrastructure, networks, and security
- Experience in IT support and troubleshooting
- Excellent communication and customer service skills
- Fluent in German and English (written and spoken)
YOUR TASKS:
- Providing technical support to internal users via phone, email, and in-person
- Troubleshooting hardware and software issues
- Setting up and maintaining user accounts and permissions
- Monitoring and maintaining IT systems and networks
- Assisting with IT projects and upgrades
- Documenting and reporting technical issues and resolutions
- Collaborating with other IT teams and departments to ensure smooth operations
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