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Infrastructure Operation Manager - Greenbelt, United States - KBR
Description
Infrastructure Operation Manager (Technical) page is loadedInfrastructure Operation Manager (Technical)
Apply
locations
Greenbelt, Maryland
time type
Full time
posted on
Posted 4 Days Ago
job requisition id
R
Title:
Infrastructure Operation Manager (Technical) KBR is looking for a
Sustainment Engineering Operations Manager
to support and lead multiple Engineering tasks in our NASA mission operations environment. As a
Sustainment Engineering Operations Manager
with KBR, you will be required to manage daily sustainment operations and service availability for mission critical systems, core management services and the operation support staff.
In this position, you will work with all support disciplines, such as System Administrators, Engineers, Hardware, IT Security, Operation Teams, and Leadership for daily operations management.
You will create innovative strategies to ensure smooth running of the environment, prioritizing system improvements to address compliance and service availability.
You will need to be a player-coach, managing technical aspects of the engineers and collaborative work with other support groups for the design, development, implementation, maintenance, configuration management and quality control of the hosting infrastructure for ensuring a stable/secure/highly available network computing environment in support of critical mission operations.
TheSustainment Engineering Operations Manager
will ensure the maintenance, configuration, and installation of the systems and product deliverable are met in accordance with the operational and compliance requirements.
Coaching, mentoring, and staff development are a high priority for this position. We need someone who can help a group of systems engineers be more efficient and effective. Remove the bottlenecks, get everyone on the same page, and turn them loose. You should be someone who wants to make the people around you better.
Responsibilities:
Responsible for leading cross-functional teams on variable scaled projects to deliver IT services in a multi-customer and multi-vendor environment.
Requires strong change management skills with the ability to ensure quality and customer satisfaction as a top need amid competing priorities.
Responsible for providing overall direction and management to multiple work groups engaged in diverse IT infrastructure activities such as service build-out and configuration, system administration, hardware procurement, ground system network design and operations.
This position is responsible for the scope, resources, schedule, and performance of multiple projects in a very technical environment. Manage through direct reports as well as outside teams comprised of system engineers, system administrators and network operations personnel.Directs the performance of operational tasks, oversees the financial and technical delivery of task objectives, and manages all client interaction.
Works closely with other engineering disciplines in the development and completion of projects to increase production quality, efficiency, or volume.
Develops technical proposals to support new business development including statements of work, task order documentation, staffing plans and financial tracking.
Owns the customer relationship and conducts briefings, provides status, and leads technical solution and requirements sessions through daily customer interactions.
Anticipates and plans for skills and human resource requirements and develops staff to meet those needs. Conducts performance evaluations, plans salary actions, recommends hires and promotions.Strong organization and verbal/written communication skills.
Ability to handle multiple priorities concurrently.
Proven track record to drive results and self-initiation.
Ability to work with technical staff and communicate technical content.
Demonstrated analytical and problem-solving skills along with good communication skills and the ability to present ideas and influence others.
Demonstrated leadership skills with proven experience in leading technical resources through the development lifecycle.
Performs 1:1 meetings and quarterly reviews with subordinates.
Preferred
Qualifications
5+ years of hands-on technical experience and having a mix of skillsets with on-prem and AWS Cloud technology, Linux and Windows platforms, Storage, Network, Backups Management, Automation, Security Compliance
5+ years of experience in formal management, leading a team.
5+ years of experience developing project execution plans, schedules, and budgets.
An adept leader, you're no stranger to navigating large-scale projects with finesse.
Your expertise in resource management, strategic planning, and process improvement is surpassed only by your commitment to balancing stakeholder expectations with concrete business outcomes.
Experience working in a process‐oriented environment in compliance with IT Infrastructure Library (ITIL) standards, Ver3 or 4.Experience working in 24x7 mission critical hosting environment and services, where continuous availability of infrastructure is essential and of the highest priority.
Required Education, Experience, & Skills:
BS degree in a STEM discipline and 15 years related experience.
Must be a U.S. citizen.
Excellent knowledge of project management methodology, techniques and skills required to effectively manage scope, schedule, costs, communication, resources, quality, and risk.
Must be able to manage multiple projects.Must be able to lead a group of 6-10 direct reports.
Must have OnPrem & Cloud/AWS Experience
Keys to Success in this Role:
Must be a team player.
Hardworking and take pride and accountability in your work.
Technically strong with hands-on experience
Ability to understand and communicate well with a passion to get the job done.
Industry moves fast. Open minded to embrace new technologies.
Ready to tackle any kind of work to help drive things forward.
Innovative in providing solutions (think outside-of-the-box)
KBR is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
About UsKBR — Delivering Solutions, Changing the World.
KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives.
In everything we do, we are guided by ourONE KBR Values:
We Value Our People –
We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential.
We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders.
We value honesty, trust, courage, fairness, prudence and tenacity.
We believe doing what's right for the planet, the communities where we work, and our people is good for business.
We Empower –
We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed.
We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.
We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function.
Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals.
Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries.
At KBR, We Deliver.Fraud has infiltrated the job placement market via the internet, email and direct phone contact.
Attempts have included unauthorized use of KBR's name and logo to solicit potential job seekers or to extend false job offers.
Bad actors may mix in fake job advertisements with legitimate postings.These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position.
KBR will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.#J-18808-Ljbffr
