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Cape Girardeau

    Records Specialist - Cape Girardeau, United States - Southeast Missouri State University

    Southeast Missouri State University
    Southeast Missouri State University Cape Girardeau, United States

    4 weeks ago

    Default job background
    Description
    Salary: Depends on Qualifications

    Location : Cape Girardeau, MO

    Job Type: Full-Time

    Job Number:

    Division: Enrollment Management and Student Success

    Department: Registrar

    Opening Date: 04/05/2024

    Position Summary

    Records Specialist
    Registrar's Office
    Full Time

    Primary Responsibilities
    • Process outgoing official transcript requests
    • Process grade change requests
    • Process permanent record updates (address, name change, citizenship, social security number)
    • Process billing for transcript requests
    • Review and data entry of transcript information - domestic, military, and international
    • Review and updating of transfer equivalency tables
    • Assist with correspondence related to domestic, military, and international transcript processing
    • Assists customers with inquiries through a comprehensive understanding of Registrar's Office and University processes and procedures
    • Provide administrative support as needed to Assistant Registrar of Transfer Articulation
    Required Qualifications
    • High school diploma or GED
    • Knowledge of Microsoft Office Word, Excel and Access
    • Demonstrated ability to learn different and new technologies
    • Experience using email programs
    • Excellent organizational skills and attention to detail
    • Demonstrated ability to handle difficult interactions with diplomacy, tact and in a confidential manner
    • Excellent communication skills (verbal, written, interpersonal, and telephone etiquette)
    • Work history that emphasizes an understanding of customer service and reflects an ability to work with high volume of telephone and customer contacts
    • Demonstrated ability to handle multiple tasks with frequent interruptions
    • Demonstrated ability to synthesize information to make independent decisions with minimal supervision
    • Ability to interact effectively with faculty, staff, students and the public
    Required Information & Deadline

    Application Deadline: To ensure full consideration, application materials must be received by April 19, 2024. The position is available immediately and will remain open until filled.

    To Apply: Submit the following items by clicking on the APPLY button at the top of the job announcement.
    • Letter of interest addressing position qualifications
    • Current resume
    • Names and contact information of three professional references may be asked for at a later date, if not submitted
    Additional Information

    About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.

    SEMO Fact Book:
    SEMO Strategic Action Plan:

    Southeast Missouri State University provides an excellent benefits package. For complete benefit details visit our website at
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