- Conduct thorough investigations of insurance claims across multiple lines of business, considering policy coverage, incident reports, and supporting documentation.
- Evaluate damage to various types of property and determine the extent of loss, collaborating with experts when needed.
- Analyze liability by reviewing accident reports, witness statements, and relevant legal regulations.
- Process 1st and 3rd party med pay claims.
- Accurately document all activities, decisions, and settlements within the claims management system.
- Collaborate with internal teams, including underwriters and legal counsel, to ensure compliance with company policies and regulatory requirements.
- Provide exceptional customer service by promptly addressing inquiries, resolving issues, and maintaining a professional demeanor throughout the claims process.
- Consistently achieve a satisfactory closing ratio.
- Stay updated on industry trends, regulatory changes, and best practices with insurance claims.
- Perform other duties as assigned.
- One to three years of claims handling experience adjusting auto physical damage, med pay and/or small property claims.
- Bachelor's degree in a related field (e.g., insurance, business administration, risk management) or equivalent work experience.
- Strong analytical skills with the ability to assess damages, determine coverage, and calculate settlement amounts accurately.
- Excellent negotiation and communication skills to effectively interact with policyholders, claimants, attorneys, and other stakeholders.
- Proficiency in Microsoft 365 and other relevant software applications.
- Detail-oriented and highly organized with the ability to manage multiple claims simultaneously.
- Familiarity with insurance regulations and compliance standards.
- Ability to adapt to changing priorities and work independently with minimal supervision.
- Professional certifications such as the Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU).
- Experience handling bodily injury claims.
- Experience handling field auto or property claims.
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Desk Claims Adjuster - Madison, United States - Rural Mutual Insurance
Description
We are seeking a skilled and detail-oriented Desk Adjuster to join our team.As a Desk Adjuster, you will play a crucial role in the insurance process by assessing damages, determining liability, and negotiating settlements for insurance claims.
You will use your expertise in insurance policies, coverage interpretation, and investigative skills to accurately evaluate claims and provide fair and timely resolutions.
Responsibilities
Qualifications
Preferred Qualifications:
