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    Patient Service Representative - Greenville, United States - Bon Secours Virginia Health System

    Bon Secours Virginia Health System
    Bon Secours Virginia Health System Greenville, United States

    5 days ago

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    Description

    **Patient Service Representative - Palmetto Greenville Urology**

    **Requisition** R114037 **Market** Greenville, South Carolina **Department** Palmetto Greenville Urology - St. Francis Physician Services **Shift** Days/Afternoons **Schedule** Full-time **Thank you for considering a career at** **Bon Secours**

    As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

    **Patient Services Representative** ** *Palmetto Greenville Urology***

    **Job Summary:**

    The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

    **Essential Functions:**

    Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner

    Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billingsystems

    Ability to answer internal and external calls in a friendly and helpful manner

    Must possess the ability to troubleshoot and resolve problems promptly

    Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately

    Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients

    Other duties as assigned

    **Education:**

    High School Degree or GED

    **Experience:**

    Prior experience in the healthcare field or a related area is preferred but not required

    Knowledge of medical terminology preferred but not required

    Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required

    **Skills & Abilities:**

    Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills

    Engage with staff and patients in a professional manner

    Basic math skills

    Bon Secours is an equal opportunity employer.

    Well also reward your hard work with:

    Comprehensive, affordable medical, dental and vision plans

    Prescription drug coverage

    Flexible spending accounts

    Life insurance w/AD&D

    An employer-matched 403(b) for those who qualify

    Paid time off

    Educational Assistance

    And much more

    **S****cheduled Weekly Hours:**

    40**Work Shift:**

    Days/Afternoons **Department:**

    Palmetto Greenville Urology - St. Francis Physician Services*All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for* Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, *which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *

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    Forbes Best-in-state Employer, Virginia (ranking 80th)

    Springbuk- One of the Healthiest Employers in America

    Seramount One of the Best Companies for Multicultural Women

    Seramount 100 Best Companies for Working Mothers 2021

    Seramount Top Company for Executive Women 2021

    Forbes Best-in-state Employer, Virginia (ranking 80th)

    Springbuk- One of the Healthiest Employers in America

    Seramount One of the Best Companies for Multicultural Women

    Seramount 100 Best Companies for Working Mothers 2021

    Seramount Top Company for Executive Women 2021

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