Director, Materials Management - Boston, United States - Massachusetts General Hospital(MGH)

Massachusetts General Hospital(MGH)

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Director, Materials Management

Summary
***Responsible for overseeing the Materials Management services at the highest level for Massachusetts General Hospital. Determines goals, objectives and overall direction of the services provided by the department. Plans and organizes programs in Materials Management. Evaluates and upgrades services and priorities for the department. Implements and monitors new procedures and systems. Directly oversees management staff and works closely with them to provide quality and timely services and to achieve department initiatives. Works closely and proactively with hospital leadership to support patient care and supply services. Works collaboratively with others routinely and on projects to implement Mass General Brigham initiatives. Manages the capital and operating budgets. Serves on committees and as a liaison for those needing contact and assistance from Materials Management.

***
Essential Duties and Responsibilities
***Operational

Provides broad and general oversight to the Materials Management services provided to the institution. Identifies department goals and objectives (short and long term) in conjunction with the hospital.

Establishes and monitors services to meet specified and general needs in support of patient care and the operations of the hospital.

Evaluates Materials services and works closely with department and hospital management to proactively identify, pursue and resolve discrepancies in service requirements.

Works with department management to establish and maintain appropriate staffing levels.

Ensures staff training has been conducted to prepare employees for proper performance of their jobs; ensures ongoing training and education efforts are made and are successful.

Develops, directs and enforces department policy and procedure; provides documentation of same directly or through staff as designated. Communicates and ensures adherence to hospital policies and procedures.

Establishes computer system requirements for operational areas, including receiving, tracking and stocking of supplies.

Ensures system support the reporting and administrative needs of the department and ensures integration with hospital networks and operating system as appropriate.

Develops and directs quality control measures and system to guarantee efficiency and optimal delivery of services.

Collaborates with others in the institution on routine operational issues and on special projects. Serves as liaison within the institution and across Mass General Brigham for Materials Management.

Works cooperatively with management members and other at the Affiliates in the pursuit of integrated Materials services across the Partners network.

Manages space allocation and structures the physical aspects of the department for maximum operational efficiency. Through the direction of department management, provides proper work and material flow.

Oversees the physical plant elements and issues at the department level. Works with Building and Grounds and Environmental Services to provide and maintain proper, secure and safe work sites. Works with Security, Safety and others in pursuit of these goals.

Directly or through department management, guarantees proper and sufficient equipment is available within the department. Works with vendors as needed to support equipment needs. Negotiates service contracts on all department equipment.

Works closely with areas supporting Materials, such as Purchasing and Contracts, to facilitate the Materials services provided to the institution; will work with staff from these areas to support incoming product request and may investigate purchase request and contract content to resolves issues.

Customer Service
***Works with line management and hospital leadership to define service levels and standards of quality across the operational units of Materials Management. Directs customer service programs as initiated by and carried out within Materials Management.

Creates and maintains positive relationships with hospital administrator and other key personnel.

Participates in or leads committees in areas that include service, vendor management and operations.

Identifies additional areas for service within the institution and conducts outreach to assess viability and approachability. Markets Materials Management services in response.

Provides an effective communications program within the department to inform and educate management and staff on he information related to Materials Management, policies, procedures and other pertinent hospital information.

Works with vendors to address product or delivery request and issues. Establishes working relationships with vendor personnel to facilitate service requirements and resolve service gaps.

Fiscal
***Prepares operating and capital budgets for Materials Management. Works with the Budget Office to obtain approval for the budgets and to resolve any subsequent issues