Program Coordinator, Decarbonization Services - Concord, United States - Abode Energy Management

Abode Energy Management

Verified Company

Concord, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Program Coordinator, Decarbonization Services

Want to join a company that makes a positive impact on the world? Are you passionate about your work and its influence on the future of our planet? Do you value a supportive work environment and a healthy work-life balance? Join the Abode Energy Management (Abode) team, where you'll feel right at home.

We're a dynamic, compassionate, forward-thinking, and creative team. We're a rapidly expanding energy efficiency program provider in the northeast, specializing in electrification and heat pump adoption.

Summary/Objective

Abode is dedicated to partnering with utilities and government agencies across New England to advance the adoption of decarbonization initiatives like air-source heat pumps. This involves offering outreach, education, consultations, and technical support to contractors, homeowners, community advocates, and other stakeholders.

The Program Coordinator will collaborate with a Program Manager to oversee the delivery of these services.

This role presents an excellent opportunity for someone eager to utilize their strong communication, analytical, and project management skills to help drive the environmental benefits of electrification.

Responsibilities

Engage with decarbonization contractors to enhance program capacity and increase contractor involvement
Schedule onboarding and check-in meetings
Identify engagement prospects and coordinate participation
Represent at in-person events as necessary
Facilitate connections between customers, contractors, and appropriate services
Provide ongoing support and resolutions for customer and contractor concerns
Maintain service levels and document solutions in Salesforce
Update program databases and customer management systems
Review contractor certifications regularly and ensure renewal
Coordinate contractor engagement with Residential Decarbonization Consultants
Update financial incentive and program rule databases
Support staff with administrative tasks and material creation
Collaborate daily with the program team and stakeholders
Aid in developing program materials and collateral
Engage with community organizations promoting decarbonization technologies
Provide regular reports to internal and external stakeholders
Analyze key performance indicators and program data
Prepare invoices and related reports
Generate and distribute monthly reports to the program team
Contribute to program enhancement and evolution
Adapt to evolving program requirements
Collaborate with stakeholders to enhance program delivery
Expand technical and program knowledge continuously

Qualifications

Bachelor's degree or minimum 4+ years of relevant work experience
Demonstrated enthusiasm for sustainability, building science, or climate change
Prior experience in a fast-paced office environment in project management or communications
Proficiency in software like Google Workspace and Microsoft Office
Capability in customer relationship management tools such as Salesforce is a plus
Excellent communication skills in English; proficiency in Spanish or Portuguese is an advantage
Ability to maintain composure in diverse situations
Flexible, collaborative team player with a positive attitude
Self-motivated with strong time management skills

Compensation and Benefits

This full-time position offers a total compensation between $55K and $65K, based on skills and experience.

The Program Coordinator will primarily work from home, with occasional travel (mileage/travel expenses covered) to the Abode office in Concord or for events/meetings.

Abode provides competitive benefits, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401k, and fully paid Parental Leave.

Employees enjoy a flexible schedule and generous paid time off (~37 days, or ~15% of all weekdays).