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    Retail Associate - Cleveland, United States - Fanatics

    Fanatics
    Fanatics Cleveland, United States

    4 weeks ago

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    Description

    Job Description

    JOBSUMMARY:

    The Retail Associate is responsible for carrying out the front-line selling effort, creating the ultimate fan experience, ensuring operational excellence and flawless execution of store operations.

    Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team.

    The Retail Associate will be expected to work a part-time schedule which can include days, nights, weekends, extended hours on game days and during events.


    General Duties and Responsibilities:

    • Greet fans and ask questions ensuring fans enjoy a top-notch shopping experience
    • Make recommendations based on observations and conversations with fans
    • Maintain sales floor and/or stockroom standards with an eye to detail and operational excellence
    • Process sales transactions via the Fanatics Point of Sale System (POS)
    • Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
    • Understand Fanatics Values and how they relate to the Retail Associate role
    • Perform additional responsibilities as assigned by the Leadership team
    Education, Experience and Requirements


    • Minimum18 years of age, High School graduate or equivalent
    • Experience working in retail and/or sales preferred
    • Ability to work independently and responsibly in a fast-paced environment
    • Foreign language skills are a plus Job Knowledge, Skills and Abilities
    • Possess a fun, outgoing, confident, and professional demeanor
    • Ability to build product knowledge
    • Ability to work as a member of a team in fast paced environments, servicing a diverse fan base
    • Ability to maintain high standards of organization and cleanness
    • Proven ability to overcome obstacles while maintaining a positive, can do attitude
    • Strong communication, literacy, and numeracy skills
    • Ability to be punctual, consistent, and reliable on the job

    Physical Demands:

    • Regularly required to sit stand, reach, bend and move about the facility as needed
    • Must be able to lift and carry up to 30 lbs.
    • Game Day/ Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop
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